Legal

PRIVACY POLICY

Date of Last Revision: 20 July 2026

1.About Privacy policy

When you use Joblio, you place your trust in us to handle your personal data, and we're dedicated to maintaining that trust by safeguarding your information. A key part of this commitment is making sure you understand our privacy practices.

This notice explains the personal data we collect, how we use and share it, and the choices you have regarding your information. We encourage you to read this along with our privacy overview, which highlights the key points of our privacy practices.

Together with our Terms of Service and Cookie Policy, this privacy policy outlines how Joblio Inc. collects and manages your data across all our websites, mobile apps, and other services. We regularly review this policy to ensure it's up-to-date. If any changes are made, we will post the updated version here. For significant changes, we’ll notify you through our services or other direct communications.

Learn more:

In this policy, you'll often see the term "personal data." By this, we mean any information that can identify you as an individual. For example, this includes details that directly identify you, like your name, contact information, IP address, cookie data, or device IDs. It also includes information that might not identify you on its own but is stored alongside identifiers, such as how you use our services or the country you're in when doing so.

Please note, this policy only applies to how Joblio handles your personal data. We can't speak for the companies (we'll call them "Employers") that post jobs on our platform. When you apply for a job, your data will be processed by the Employer according to their own privacy policy and terms. Rest assured, though, we partner with organizations that also value and protect personal data.

How will we inform you about changes to this policy? Before making any changes to this policy, we will notify you and provide the chance to review the updated policy before you decide to continue using our services.

2. Why and how do we use your personal data?

We only use your information when you’ve given us your consent, when it’s necessary to provide the services you’ve requested, when it’s required to fulfill legal rights or obligations, or for legitimate business purposes as outlined in this policy.

We process personal data for the following reasons:

To receive, review, and respond to your job application.

To verify the information you or others have provided, and to check your references.

To evaluate your suitability for the job opportunity you applied for.

To match you with the right employer and share your application with them.

To assist in the interview and recruitment process.

To support you during pre-employment stages, such as background checks or contract negotiations.

Where we are responsible for you as part of government programs, to verify and track your ongoing employment status.

Learn more:

How we use personal data to perform contracts:

Ensuring our services are accessible and tailored to your specific device, for example, by adjusting the way we display information based on your device type (like desktop or mobile).

Generating relevant results in response to your search queries, such as providing you with a list of job vacancies or options that best match your preferences.

Contacting you with essential messages, notifications, or alerts necessary to deliver the services you've requested. This includes job confirmation emails, as well as important communications like updates or changes to our services, privacy policy, cookie policy, or terms of service.

Responding to inquiries or communications you’ve sent us, whether through our customer service center, social media, or other channels.

Displaying any reviews, images, or other content and media ("User Content") that you submit or upload to Joblio, while providing you with the tools to manage or delete this content at your convenience.

Where you have created an account with us, maintaining and managing your account to ensure it remains accessible, secure, and up-to-date.

Improving and optimizing our services to enhance your experience and protect our legitimate interests, which include important tasks like fraud prevention and security, as well as exciting ones like product development and enhancement to continuously improve Joblio for our users.

Assisting you with any issues or questions you might have, whether technical or service-related, and ensuring a smooth and satisfactory experience.

Our legitimate interests.

We process your personal data in certain situations to pursue our legitimate interests, provided such processing is necessary and does not unfairly impact your rights and freedoms. These legitimate interests include:

Security and Fraud PreventionWe store your IP address to track where requests are coming from and to protect our services against misuse, such as through automated software agents or potential abuse of our APIs.

Customer SupportWe provide customer service and assistance, addressing any questions or issues you might encounter while using our services.

Service Evaluation and ImprovementWe seek to understand and analyze how, when, and why people use Joblio. This helps us improve and optimize the delivery of our services. For example: a) Monitoring user numbers and trends;b) Analyzing, in aggregate, what different groups of users are viewing or clicking on within our services to identify popular or helpful features;c) Reviewing and moderating any user-generated content uploaded to our services;d) Running A/B tests to evaluate changes to our service, such as testing variations in design (e.g., changing the prominence, color, or placement of a button) to optimize user experience;e) Measuring the effectiveness of our communications by tracking and analyzing email interactions (e.g., whether emails have been opened).

Personalizing Your ExperienceWe tailor your experience on Joblio to ensure it is as relevant and efficient as possible. Examples include: a) Using cookies to remember your language and currency preferences, or highlighting and recommending job options based on your search history and usage of our services;b) Tailoring marketing communications to reflect your interests, such as suggesting job opportunities in a specific location based on your recent searches;c) Using your location information to provide you with details about the nearest Joblio office;d) Displaying relevant advertisements for our services or other services that may interest you;e) Creating a profile and timeline of your activity on our services to enhance your experience.

f)Some Employers configure automated actions on the Platform, such as sending a rejection notice or an interview invitation based on your answers to screener questions and criteria the Employer sets. Where such an action results in a decision about your application that is based solely on automated processing and has a legal or similarly significant effect on you, the Employer is the controller of that decision and you have the right to obtain human review, to express your point of view, and to contest the decision. If you receive an automated rejection, you can request human review through [the option in the notice / your dashboard], and we will forward your request to the Employer. The notice will identify the criteria that led to the outcome, to the extent we hold that information. Joblio provides the functionality that supports these rights but does not itself make the hiring decision

g) Using anonymized data for machine learning algorithms to personalize the services, without involving directly identifying information like your contact details.

Business InsightsWe create aggregated and anonymized datasets to generate insights into labor market trends and patterns, informing strategic business decisions.

Market ResearchWe may contact you to invite your participation in genuine market research.

Where we process personal data based on legitimate interests, we ensure the processing is relevant, adequate, and limited to what is necessary for the purpose it was collected. We also take steps to ensure that your rights and freedoms are not unfairly impacted by our processing activities.

When we have your consent.

We will obtain your explicit consent for certain activities, such as:

Sending you emails for services you request, such as vacancy alerts or job recommendations.

Sending direct marketing communications via email, push notifications, or other channels, where you have consented to receiving these messages.

Storing certain cookies on your device, where consent is required, in order to enhance your browsing experience or provide personalized features.

Recording and evaluating feedback when you agree to participate in one-to-one user testing to help us improve our services.

Posting your feedback on your experience for our marketing activities on our website or social media, like Linkedin.

If we process your personal data based solely on your consent, you have the right to withdraw this consent at any time. You can do so either through the settings within the relevant product feature or by contacting us directly. Withdrawal of consent will not affect the lawfulness of any processing based on consent before its withdrawal.

Where it's necessary to exercise or comply with our own legal rights or obligations.

We may need to retain and use your information in connection with legal claims, or for compliance, regulatory and auditing purposes. For example we may retain information where we are required by law, or if we are compelled to do so by a court order or regulatory body. Also, when you exercise any applicable legal rights you have to access, amend or delete your personal data, we may request identification and verification documents from you for the purpose of confirming your identity.

3.What personal data do we collect?

Your Privacy, Our CommitmentWhen you use our services, we collect, store, and process some information about you—but only what’s necessary to help you on your job search journey.

Learn more:

We need some information to help you find your dream job. When you use our services, we’ll collect and manage personal data in line with this policy. Here's how we collect information:

1. You Provide It

This is the information you voluntarily share with us, like your name, contact details, or any reviews or feedback you post. It can also include details like chatting with other users or sharing content. It’s up to you what information you decide to provide.

2. We Collect It Automatically

While you’re using our services, we collect information from your device, like your IP address, the type of browser you’re using, and the website you visited before coming to us. We also track your job applications through Joblio and may determine your location based on your device or IP address. This helps us offer a better, more personalized experience.

We separate essential service messages (which you receive while you hold an account) from marketing messages (which we send with your consent where required, each with a simple opt-out). You can manage marketing preferences in Settings at any time.

Where we obtain your contact details from a third party, we will tell you the source and the categories of data received, at the latest when we first contact you, as required by Article 14 GDPR.

Special category data

We may invite you to share demographic information about yourself, such as race or ethnicity, gender, LGBTQ+ community membership, and disability status. Providing this information is entirely voluntary and is not required to use the Platform. We process it only with your explicit consent, which we request separately at the time, and only to (i) check that Platform features perform fairly across different groups and (ii) produce aggregate, non-identifying statistics. Your individual demographic data is never shown to Employers, never used in matching or recommendations about you, and never used to develop or train models. You can withdraw consent at any time in [Settings → Demographic data], which also deletes the information you provided.

We do not seek information about criminal convictions or offences except where permitted by applicable law in specific jurisdictions; where we do, the same voluntariness, explicit consent, and withdrawal rights apply.

We ask you not to include sensitive information (such as health data) in your Profile or resume. Where we detect such information, we apply measures designed to redact it and to exclude it from matching and from model development, as described in our Terms of Service. No detection is perfect, so please review your documents before sharing them.

Important Notes:

Our services are not meant for anyone under 18, and we don’t knowingly collect personal data from minors. If we find out we have, we'll delete it right away.

Types of Information We Collect

Depending on how you use our services, we may collect the following types of personal data:

Contact Information:Includes your name, address, email, phone number, and other basic details.

Identification Information:Like a passport or ID with your name, address, gender, nationality, and birthdate.

Education & Job Info:Your education background, work history, and experience.

Demographic Info:Age, gender, location, and preferred language.

Device & Location Info:Details about your device (IP address, make, model, operating system) and your location (from GPS or your IP address).

Usage & Profiling Info:Your job search history, how you use our services, time spent on the site, and pages or features you’ve accessed.

Preferences:Your preferences like consents, notifications, and ad preferences.

Communication:Feedback, queries, or any help requests you send us through email, chat, or social media.

Metadata from Communications:We also collect information about the time and date of your communications with us, whether it's through email, chat, or other platforms.

User-Generated Content:Any content you upload to our services—such as comments, photos, videos, recommendations, or reviews—along with details like the time and date it was posted. If you correspond with us directly, we may collect things like signatures, photos, opinions, and, if you're applying for a job through Joblio, information about your employment history, salary, and similar details.

Social Media Information:If you log into Joblio using a social media platform, we automatically collect your email address from that platform to make signing in easier for you.

Interview and screening recordings:

Where a recording feature is enabled, audio or video recordings of interviews or phone screens, and any transcripts, made at an Employer's instance. We describe the legal basis, notice, and consent position for recordings, and their retention period, in [the relevant sections].

Activity and status signals:

Signals about your engagement that we may share with Employers, such as whether you are recently active or have viewed or saved a job, and responsiveness indicators. We explain the basis for sharing these and how to manage your visibility.

4.How long do we store your personal data?

We only hold onto your data for as long as we need it or are legally required to. After that, we’ll either delete it or anonymize it so it can no longer be linked back to you. We treat your data based on how it’s used, but remember—you can ask us to delete your personal data at any time.

Learn more:

We keep your personal data only for as long as we need to. This depends on why it was collected, or if we have a continuing legal basis to do so (such as to fulfill a contract between us, perform a service you requested or for our legitimate interests). Rest assured, if we no longer have a reason or legal requirement to process your personal data, we will delete it or store it in a way so that it no longer identifies you.

We have different retention policies for different types of personal data, taking into account:

The purpose for collecting the personal data;

How long it will take to fulfil that purpose; and

Any specific reason or overriding legal obligation to retain the personal data for a specific amount of time.

Also, if you have an account with us, we will keep personal data such as your email address, name and other details so you can log in and access our services for as long as you have an account. We keep different categories of Personal Data for different periods, set by the purpose of the processing, how long it takes to achieve that purpose, and any legal obligation to retain it. Our retention schedule sets out the periods for the main categories, including account data, applications and messages, recordings, and activity logs. Where we no longer have a purpose or legal basis, we delete the data or irreversibly anonymize it. Recordings are retained for 60 after the related hiring process closes, unless exported by the Employer or required by law.

We may also delete User Content, which may include personal data, in accordance with our terms of service and community guidelines.

No matter how long the retention period, you can ask us to delete your personal data in certain circumstances. Find out more about how you can manage your personal data in the What are your choices and rights section of this policy.

5.When is your information shared with or collected by third parties?

We only share your information in a few situations:

When you ask us to

When it’s necessary to provide you with our services

When we’re required to for legal reasons

When you apply for a job through Joblio, the companies you apply to will handle your data according to their own privacy policies. Sometimes, advertisers using our services might also collect your information (check out the section on cookies and similar technologies for more on this). Lastly, companies that help us provide our services may also collect and use your data, but only on our behalf.

Learn more:

Sharing personal data with third parties who process it only under our instruction

We share information relating to our users with selected third parties who provide us with a variety of different services that support the delivery of our services (let's call them "Third Party Processors"). These Third Party Processors range from providers of employers, technical infrastructure to customer service and authentication tools. We require any Third Party Processor which handles information on our behalf to do so pursuant to contractual terms which require that the information is kept secure, is processed in accordance with applicable data protection laws, and used only as we have instructed and not for that Third Party Processor's own purposes (unless you have explicitly consented to them doing so).

Third Party Processors may be located in, or process your information, outside of the country in which you are based. Where our use of a Third Party Processor involves the transfer of personal data from within Europe to a location outside of the European Economic Area, we will put in place appropriate measures to ensure that the personal data is adequately protected in that location, most often by applying European Commission-approved standard contractual clauses alongside robust security checks.

The types of Third Party Processors we may share elements of your personal data with include:

Employers, who receive your job applications;

providers of email management and distribution tools - for example, if you sign up to receive Joblio newsletters or other marketing messages we will manage the delivery of these to you using a third party email distribution tool;

providers of security and fraud prevention services - for example, we use these providers to identify automated software agents that might disrupt our services or to prevent misuse of our APIs;

providers of data aggregation and analytics software services that enable us to effectively monitor and optimise the delivery of our services;

providers of tracking tools that we use to monitor instances;

providers of software platforms that assist us in communicating or providing customer support services to you - for example, we manage and respond to any messages you send to us via our help centre using a third party communications management tool;

providers of online cloud storage services and other essential IT support services;

Sharing your information with third parties, or allowing them to collect it, for processing outside of our control

When you apply for a job through our platform, your personal data will be shared with the employer or any third-party service provider they use to process your application. We may also share your data with employers to help with standard verification and fraud checks.

To prevent and detect fraud, we may work with Fraud Prevention Providers, sharing information with them as needed. These providers, as well as employers, may be located in other countries where data protection laws may differ from those in your country of residence.

We’ll only share your personal data with third parties when you give us permission.

Publicly Accessible Data

Some of your personal data, like your name, profile picture, and reviews, may be shared with carefully selected third parties we have contracts with, to display your content on similar services. You can learn more about managing your personal data in the “What are your choices and rights” section of our policy.

Data Collected by Third Parties

Third parties, like advertisers and marketing networks, may collect certain information (like your IP address or what pages you viewed on Joblio) through cookies or similar technologies to show you relevant ads. This data doesn’t include anything that can personally identify you, like your name or contact details.

Find out more about how advertising works on Joblio, and how you can opt out, in the “How do we advertise” section and in our Cookie Policy.

Disclosing information for legal and other reasons

We may disclose your information where necessary to enforce our Terms of Service or other agreements, or to a prospective or ultimate buyer if Joblio itself (or part of our business) is sold. We may also disclose your information if necessary to prevent, detect or prosecute illegal or suspected illegal activities, including fraud, or to prevent other damage or where necessary in response to legally binding requests, legal action against us, or to enforce our rights and claims.

International transfers

Because Workers and Employers are often in different countries, providing the Platform involves transferring Personal Data across borders, including to the United States, where our servers are located, and to Employers and service providers in other countries.

Where you apply to an Opportunity with an Employer in another country, or ask us to share your Profile or application, we transfer your data to that Employer because it is necessary to perform the service you have requested (Article 49(1)(b)–(c) GDPR).

For other transfers outside the EEA, the UK, or Switzerland — including making your Profile available to Employers in other countries, transfers to our affiliates, and transfers to our service providers — we use appropriate safeguards, most often the European Commission's Standard Contractual Clauses and the UK and Swiss equivalents, together with supplementary measures where needed. We carry out transfer impact assessments for our main transfer routes and can provide a summary and a copy of the safeguards on request.

6.How do we keep your personal data secure?

The personal data we collect may be transferred, stored, and processed in the United States.

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

Learn more:

The information we collect from you is stored on secure servers in the U.S., specifically in Ohio. These servers are managed by trusted third parties who follow our instructions (see the section on "When is your information shared with or collected by third parties?" for more details).

Sometimes, your data may be transferred to or stored in countries with different or less strict data protection standards than your own. But don’t worry—we put safeguards in place to protect your data no matter where it’s stored. This includes technical, organizational, and administrative security measures, as well as legal agreements to ensure your data is kept safe. For example, if you're based in Europe, we only transfer your data outside the European Economic Area if it's done using approved legal methods.

If you have any questions about how we protect your personal data, feel free to reach out to us using the contact information provided in this Privacy Policy (see the "Who are we and how can you contact us?" section).

7.Do we use cookies or similar technologies?

We Use Cookies to Improve Your Experience

We use cookies and similar technologies to help deliver, optimize, personalize, and analyze our services—plus for advertising purposes.

We use non-essential cookies and similar technologies only with your consent where required by law. You can give, refuse, or withdraw consent at any time through our cookie preferences center, and withdrawing consent is as easy as giving it. Strictly necessary technologies, needed to provide the Platform, are used without consent. See our Cookie Policy for details.

Learn more:

We use a mix of cookies, pixels, web beacons, and tracking codes (explained below) to collect information in line with the purposes set out in this policy.

What is a Cookie?

A cookie is a small file stored on your computer or device. It helps remember your preferences and settings, making sure your experience with us is smooth and relevant. We also use cookies to track experiments or new features to see how well they work.

Cookies may be set by us, third parties we’re working with, or independent advertisers.

What are Web Beacons and Pixels?

Web beacons or pixels are tiny, transparent images placed in web pages or emails. They help us see how you interact with our services, or whether you visited a partner’s site through our platform. For example, we can track if you made a booking and what you booked. We also use them to check if you’ve opened our emails, helping us improve our communication.

What are Tracking Codes?

Tracking codes are small pieces of code on our site that help us measure things like visits and interactions. They tell us more about how you’re using our services and the ads you see.

For more details, please see our Cookie Policy, where we explain the types of cookies and similar technologies we use.

8.What are your choices and rights?

If you've used Joblio, you can access, edit, download, or delete your key personal data anytime by contacting our Data Protection Officer (DPO) at dpo@joblio.co.

If you have a Joblio account, you can easily manage your personal data by going to your Profile. From there, you can access, edit, download, or delete your data, and also manage your subscription and marketing preferences.

You also have rights related to the personal data we hold about you. We explain these rights in more detail below, and you can exercise them by reaching out to us via our Help Centre.

If you are a California resident, learn more about your rights under the California Consumer Privacy Act.

You can exercise your rights over Personal Data we hold — access, rectification, erasure, restriction, portability, and objection — by using your Profile settings or contacting us, regardless of whether you have applied to an Employer. Where your information has been received by an Employer, that Employer holds its own copy as an independent controller; requests about the Employer's copy should be directed to the Employer, and we will provide their contact details where we hold them.

Learn more:

You have the right to ask us for a copy of your personal data; to correct, delete or restrict processing of your personal data; and to obtain the personal data you have provided to us in a structured, machine readable format. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don't have to process the data to meet a contractual or other legal requirement).

Where we have asked for your consent, you may withdraw consent at any time. If you ask to withdraw your consent to Joblio processing your data, this will not affect any processing which has already taken place at that time.

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep. If you have unresolved concerns, you have the right to complain to a data protection authority.

9.AI

We develop, train, test, and improve statistical and machine-learning models that power features of the Platform, such as search, matching and ranking, translation, fraud and abuse detection, and drafting assistance. Depending on the feature, this may involve Personal Data, including how you use the Platform and content you provide.

Learn more:

Legal basis. We carry out this processing on the basis of our legitimate interests (Article 6(1)(f) GDPR) in providing, securing, and improving the Platform. We have carried out a balancing assessment (a Legitimate Interests Assessment) to confirm that this processing does not override your rights and freedoms, taking into account that many of our users are jobseekers who may be in a vulnerable position.

Your right to object. You have the right to object to this processing at any time, free of charge. You can turn it off for your data at by contacting us at dpo@joblio.co. If you object, we will exclude your Personal Data from future model development.

Safeguards. We apply safeguards to this processing, including: excluding special categories of Personal Data and data relating to criminal convictions and offences; excluding responses to the demographic survey (see “Special Category Data” below); excluding the content of private messages between users; excluding data relating to users known to be under 18; de-identifying and aggregating data where feasible; and applying defined retention limits to training data.

How we show you job advertisements in our portal

When you use our platform, we use technology to help match you with job advertisements that are relevant to your skills and experience. This section explains how that works and what it means for you.

What happens

When you create a profile, you tell us about your skills, work experience, education level, and the kind of work you are looking for. When employers post job advertisements on our platform, those ads describe the skills, qualifications, and experience they are looking for.

Our system reads both — your profile and the job advertisements — and works out which ads are likely to be a good fit for you. The job advertisements that look most relevant to your profile are the ones we show you.

How the technology works

We use two layers of technology to do this.

The first is a rules-based system. It checks whether the specific skills and qualifications listed in a job advertisement match the ones you have listed in your profile.

The second is an AI tool (a large language model provided by OpenAI). This goes a step further than simple keyword matching. It reads the job advertisement and your profile together and assesses whether there is a broader contextual fit - the kind of assessment a recruiter might make when reading a CV alongside a job description.

Both layers work together to decide which job advertisements to show you. The system is evaluating the job advertisements for relevance to your profile — it is not making a judgement about you as a person, and it does not produce any score or rating of you as a candidate.

What the system does not do

The system does not decide whether you get a job. It does not send your profile to employers or make you visible to any hiring manager. It does not rank you against other candidates. The only thing it does is decide which job advertisements appear in your feed. Any hiring decision is made entirely by the employer, not by our system.

What information is used

The system uses the professional information you have added to your profile: your skills, work experience, education, and work preferences such as location or contract type. It does not use your name, contact details, or any sensitive personal information such as health information or nationality when deciding which job advertisements to show you.

Your rights

You can ask us to have a human member of our team review the job advertisements being shown to you if you feel the results do not reflect your profile accurately. You can make this request at any time using the "Request human review" option on your job advertisements page.

You can also update your profile at any time to improve the relevance of the job advertisements you see. If you would like to stop this processing, you can close your account.

What this means for you

Because our system uses technology to decide which job advertisements appear in your feed, some opportunities may be shown to you more prominently than others, and some may not appear at all if the system does not identify a strong match with your profile.

This means the job advertisements you see on our platform are shaped by how your profile is read and interpreted by our matching technology. If your profile is incomplete, out of date, or describes your experience in very different language from the job advertisements available, you may see fewer relevant results — not because you are unsuitable, but because the system did not identify a connection.

It is important to understand what this does not affect. The system plays no part in any hiring process. It does not share your profile with employers, does not present you as a candidate for any role, and does not influence whether any employer considers or rejects you. The only consequence of how the system works is which job advertisements you are shown on our platform.

Requesting a human review

If you feel that the job advertisements being shown to you do not reflect your skills or experience — for example, if relevant opportunities seem to be missing from your feed — you have the right to ask us to have a human member of our team review your results.

A qualified member of our team will look at your profile and the job advertisements available on the platform and assess whether the results you are being shown are reasonable. We will let you know the outcome of that review within five business days.

To make a request, use the "Request human review" option on your job advertisements page, or contact us directly at dpo@joblio.co.

This right is available to you at any time, free of charge, and making a request will not affect your account or the service you receive.

If you have any questions about how this works, you can contact us at dpo@joblio.co"

10. Complaints

To the extent that you're unable to satisfactorily exercise any of these rights via your Profile, you can do so by contacting our Data Protection Officer by post at Joblio, One Seneca Street, Floor 29; Buffalo, NY 14203 USA, or electronically via dpo@joblio.co.

We are committed to protecting your personal data but if for some reason you are not happy with any aspect of how we collect and use your data, you have the right to complain to the data protection authority of the country in which you are based. We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

11. Updates to this policy

We may update this statement from time to time. If any significant changes are made, we’ll make sure to highlight them clearly on this page.

12.Who are we and how can you contact us?

Joblio Inc. is incorporated in the state of Delaware, USA.

Joblio plays different roles depending on the processing:

As controller. For processing we carry out for our own purposes -operating and securing the Platform, account management, search and matching, fraud prevention, analytics, and model development — Joblio Inc. is the controller and decides how and why your data is processed.

As processor for Employers. When we handle candidate data on an Employer's instructions - for example relaying and assembling applications, operating candidate-management tools, sending Employer-configured messages, and making or storing interview recordings - we act as that Employer's processor under a Data Processing Agreement.

Employers as controllers. Once an Employer receives your data through the Platform, the Employer is an independent controller of its copy and handles it under its own privacy notice. You can exercise your rights over the Employer's copy by contacting the Employer; we will provide their contact details where we hold them.

Our registered office address is: One Seneca Street, Floor 29; Buffalo, NY 14203 USA