JOBLIO INC. — Terms of Service

Introduction

Welcome to Joblio. These Terms of Service (the “Terms”) constitute and form a legally binding agreement between you and Joblio Inc. (hereinafter referred to as “Joblio,” “we,” “us,” or “our”).

We know we are giving you a great deal of information. Joblio does this for a reason: we want you to know exactly how we work and what to expect when you use our services.

Joblio operates an online job board and self-service Platform (as defined below) that allows individuals (“Workers”) to create profiles for free and review and express interest in employment opportunities, and allows employers and their authorized representatives (“Employers”), who pay for access to the Platform, to post opportunities, search profiles, and initiate contact with Workers. On the Platform, an Employer may contact a Worker, or a Worker may apply to an Employer’s Opportunity; in either case the connection is made by the Users themselves.

Joblio is a neutral self-service Platform, job board, and publisher of information. Joblio is not an employment agency, staffing agency, labour recruiter, headhunter, or legal adviser, and Joblio does not act as the agent, representative, or intermediary of any Worker or Employer. Other than marketing efforts by Joblio which markets or advertises the services it provides and/or offers, Joblio does not recruit, solicit, source, vet, screen, endorse, select, place, or represent any Worker for or to any Employer, and does not recruit or represent any Employer to any Worker. Signing up, creating a profile, being contacted by an Employer, or applying to an Opportunity does not mean Joblio is recruiting you, placing you, working on your behalf, or securing any job, interview, or offer for you.

Joblio only publishes information and provides automated, self-service tools — including search, suggestion, and other features that may use artificial intelligence (see Section D.10) — that help Workers and Employers find and evaluate one another for themselves. Any suggestion, ranking, summary, or highlight generated by the Platform (including by AI) is informational only, is offered as a convenience, does not reflect any judgment, endorsement, or decision by Joblio, and must not be relied on in place of a User’s own independent judgment. All decisions — including who to contact, whether to apply, whom to interview, whom to hire, and all terms of employment — are made solely by the Workers and Employers themselves. Joblio makes no such decisions and expressly rejects any delegation of decision-making authority, including without limitation any decision related to hiring, meaning that Joblio does not assist in, suggest, or endorse the hiring of any Worker by any Employer, or which Employers a Worker should consider. Any suggestion Joblio makes is simply an alignment of Workers and Employers strictly based on criteria and nothing more, so that if Joblio suggests a Worker or an Employer, that suggestion is purely criteria- based and is not an endorsement to take a job or to hire any Worker.

PLEASE READ THE DISPUTE RESOLUTION SECTION (Section D.13) CAREFULLY.

Depending on your location, it may require disputes to be resolved through binding individual arbitration and may limit your ability to bring claims in court or on a class basis.

PLEASE BE AWARE THAT SECTION D.13(a) BELOW CONTAINS AN ARBITRATION AGREEMENT THAT APPLIES TO ALL USERS LOCATED IN THE UNITED STATES. PLEASE READ SECTION D.13(a) CAREFULLY.

THE ARBITRATION AGREEMENT PROVIDES, WITH LIMITED EXCEPTIONS (WHICH ARE LISTED IN SECTION D.13(a)), THAT YOU AND JOBLIO: (1) WILL ONLY BE PERMITTED TO PURSUE DISPUTES AGAINST EACH OTHER OR OTHER USERS THROUGH BINDING, FINAL ARBITRATION; (2) WAIVE ALL RIGHTS TO BRING OR PARTICIPATE IN A DISPUTE ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS; AND (3) WAIVE ALL RIGHTS TO PURSUE DISPUTES IN A COURT OF LAW AND TO HAVE A JURY TRIAL.

AS A WORKER, YOU MAY OPT OUT OF THE ARBITRATION AGREEMENT PURSUANT TO SECTION D.13(a) BELOW.

The Terms hereby incorporate by reference any additional terms and conditions posted by Joblio and linked within these Terms, including program – or service-specific terms below. Unless otherwise indicated, the Terms apply to all Users of the Platform.

These Terms apply to the Platform and the following Joblio websites, which are part of the Platform: join.joblio.co. By accessing or using any part of the Platform, you agree to be bound by the Terms then in effect. If you do not agree, you may not access or use the Platform. Your use of the Platform through an agency, reseller, or representative does not exempt you from the Terms. If you are accessing or using the Platform in your capacity as an employee or other representative of an Employer, you agree to the Terms on behalf of yourself and such Employer, and you represent and warrant that you have the authority to bind such Employer to the Terms.

For information about how Joblio collects and uses personal data, please see our Privacy Policy. By using the Platform you confirm that you have read and understood the Privacy Policy and Cookie Policy.

Joblio may reject, remove, or limit the visibility of any User Content (as defined below), and Joblio may disable any account or restrict your ability to use all or parts of the Platform, for any or no reason without notice.

Joblio does not and will not serve as an agent of, or decision-maker for, any Employer or any Worker, as detailed below, in Section A (“Terms for Workers”), Section B (“Terms for Employers”) and throughout these Terms.

Accessibility / Help: If you are using assistive technology or need assistance to access the Platform, or you are otherwise encountering an accessibility issue, and you need help, you can email the email address on Schedule 1 at the end of these Terms.

Definitions

• Agentic AI: An algorithm which can perform tasks in accordance with a person’s instructions. Agentic AI often has a chat interface. Agentic AI can sometimes resemble human activity, but it does not have autonomy or personhood. Agentic AI should not be confused with human decision-makers or other types of “agent.”

• AI-Generated Content: Content created in whole or in part by an algorithm, including artificial intelligence and machine learning models, which may be generated in response to information you provide. AI-Generated Content may include chatbots, Agentic AI, draft cover letters or resumes, career suggestions, template job descriptions, messages, questions, highlights, or summaries and is subject to the AI-Generated Content terms in Section D.10.

• Applicable Data Protection Law: all laws, regulations, and other legal requirements, including the EU/UK GDPR and applicable laws in the countries where Workers and Employers are located, as applicable, relating to (i) privacy, data security, consumer protection, marketing, promotion, and text messaging, email, and other communications; (ii) the use, collection, retention, storage, security, disclosure, transfer, disposal, and other processing of Personal Data under the Terms.

• Employer: Any individual or organization using the Platform to post opportunities, seek Workers, or obtain information related to hiring, on its own behalf or another’s, including any authorized user acting for an Employer.

• Including: “including” means “including without limitation.”

• Job Opportunity (or “Opportunity”): An advertisement or post describing an employment opportunity, hiring event, or an Employer’s workplace, made available on the Platform.

• Mapping Data: Any data, including Applicant Tracking System (ATS) API keys or credentials, that you provide to Joblio or our Third-Party Service provider(s) to sync your ATS with your Joblio account.

• Personal Data: Any information that relates to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. This definition shall adjust as necessary to include data defined as “Personal Information”, “Personally Identifiable Information”, and similar terms under Applicable Data Protection Law.

• Platform (or “Service”): Joblio’s websites, mobile and desktop applications, and any related software, feature, or service provided by or on behalf of Joblio, including any Joblio mobile or desktop application, browser extension, browser-based application, web application, connector, add-on or plugin, regardless of where it is downloaded from or

how the user connects to or uses the application, and including services provided by Joblio available through third-party websites or and communications sent through the Platform.

• Text Message: any digital message exchanged between two or more parties, including SMS, MMS, WhatsApp, RCS, and other forms of IP-based messaging.

• Third-Party Service: Any product or service offered by a third party that we link to or provide access to through the Platform (for example, identity verification, background checks, translation, or payment processing).

• User (or “you”): Any party that accesses or uses the Platform, including Workers and Employers.

• User Content: Any data, text, images, audio, video, or other material a User submits, posts, or makes available through the Platform, including profiles, Opportunities, messages, and AI-Generated Content generated in response to it.

Section A — Terms for Workers

If you use the Platform as a Worker, in addition to the general Terms of Service, our Worker Guidelines, and any program- or service-specific terms, you agree to be bound by these Terms for Workers.

You may use the Platform only for your personal, non-commercial purpose of reviewing and expressing interest in employment opportunities and managing your own job search. Creating a profile is free. Your licence to use the Platform is automatically revoked if you attempt to use it for any other purpose.

When you apply to a job or otherwise interact with an Employer through the Platform, you agree and understand that only the Employer, and not Joblio, makes any decision in the recruitment and hiring processes, including deciding whether to advance any applicant to any next stage such as an interview and deciding whether to hire any applicant. Employers are prohibited from using or relying on the Platform in place of their own independent judgment and decision-making at any step in the recruitment or hiring processes.

Joblio does not and will not serve as an agent for any User, and Joblio expressly rejects any delegation to Joblio of any decision-making authority for or from any User. You may use the Platform only for informational purposes and to help you be more effective and efficient in your employment-related activities, including searching for and applying for jobs. You agree, as a condition of using the Platform, that you will not use the Platform, in whole or in part, as a substitute for your own independent judgment or decision-making. You are solely responsible for your account, your use of the Platform and any tools offered therein, and your decisions regarding your job search, application, and other employment-related actions. Joblio is not responsible and disclaims all liability for any actions taken or not taken based in whole or in part on any information you submit or receive in connection with your use of the Platform.

A.1. No Recruitment, Placement, or Decisions by Joblio

Joblio is a self-service job board and publisher. Joblio is not recruiting you, does not act as your recruiter or agent, and is not working on your behalf to find, secure, or negotiate a job. You understand and agree that:

• Joblio does not recruit, source, solicit, vet, screen, endorse, select, place, hire, or represent you, and does not submit or promote you to any Employer as a recruiter or agency would. Joblio simply publishes your profile and information and makes self-service tools available so that Employers can find you and you can find Opportunities.

• The Platform works in two directions: an Employer may choose to contact you, or you may choose to apply to an Opportunity. In both cases, the connection and every step that follows are initiated and decided by you and the Employer — not by Joblio.

• Any suggestion, ranking, or summary shown to you or to an Employer (including anything generated by artificial intelligence — see Section D.10) is informational only. It is a convenience to help you decide for yourself, does not reflect any judgment, endorsement, or decision by Joblio, and is not a guarantee that an Opportunity is suitable for you or that you are suitable for it.

• Creating a profile, being contacted by an Employer, or applying to an Opportunity does not create any employment relationship with Joblio or any Employer.

• Only the Employer, and not Joblio, decides whether to contact you, advance you, interview you, make an offer, sponsor you, or hire you. Only the relevant government authorities decide any visa, work permit, or immigration matter.

• Joblio does not provide legal, financial, or career advice, and nothing on the Platform should be relied on as such. You should obtain your own professional advice before making any significant decision, paying any third party, or taking any irreversible step in connection with a job or Employer.

• Any information on the Platform about salaries, working conditions, benefits, or an Employer is for general information only, may be inaccurate, incomplete, or out of date, and must be independently verified directly with the Employer and the appropriate authorities.

• Joblio does not charge Workers any fee to create a profile, review Opportunities, or express interest in Opportunities, and does not charge Workers any recruitment, placement, processing, or similar fee. You should never pay any person any money to be considered for, or placed in, a job through the Platform. If anyone asks you to pay a recruitment fee in connection with a Joblio Opportunity, do not pay it and please report it to us at the applicable email address listed on Schedule 1.

You are solely responsible for your own job search and for every decision you make in connection with it, and you agree that you will not treat the Platform, its tools, or any AI-

generated output as a substitute for your own judgment. Joblio disclaims all liability for actions taken or not taken based on information you submit or receive through the Platform.

A.2. Job Opportunities and Job Suggestions

(a) No Control Over Third-Party Conditions or Content: Joblio has no control over third-

party Job Opportunities, their content, or any third-party conditions after a Worker applies or leaves the Platform. By leaving Joblio for a third-party site, you accept their terms. Job Opportunities contained on, or linked from, the Platform are indexed and posted in an automated manner, though Employers can purchase sponsored, featured or paid placements. Joblio cannot guarantee, and disclaims all liability for, any User Content submitted by any Employer or User, including the accuracy, completeness, legality, reliability, legitimacy, truthfulness, or availability of such content. Joblio also cannot guarantee, and disclaims all liability for, the identity of any Employer or User.

(b) No Obligation: You understand and agree that Joblio has no obligation to screen any Job

Opportunities, or to include any Job Opportunities, in its search results or other listings, and may exclude or remove any Job Opportunities from the Platform or your search result without any obligation to provide reasoning for removal or exclusion.

(c) Filters and Tools: Joblio offers tools to help you find jobs, such as search filters by job

type (full-time, part-time), which Joblio creates and may not perfectly reflect Job Opportunity content. Joblio might auto-apply search filters based on your profile or activity, but you can disable this. Joblio may reformat Job Opportunities for mobile viewing.

Joblio may also promote select Job Opportunities on specific topic pages (e.g., inclusive hiring, military-friendly). When a job opportunities is put on certain pages or filters, it doesn’t mean the job or employer has any special legal meaning or qualities. These pages don’t list every job, and you shouldn’t assume anything about jobs or employers that aren’t listed. Applying through these pages doesn’t guarantee better results, and these pages don’t list all jobs. Joblio also may provide a call function for phone numbers in Job Opportunities, but cannot guarantee their accuracy.

(d) Estimated Salary: Joblio may offer estimated salary for informational purposes only. This

data, which may include AI-Generated Content or third-party submissions, is approximate and subject to change or varying accuracy. Always confirm actual salary figures and job details with the employer.

(e) Badges and Labels: Joblio, in its sole discretion, may add labels or badges to Employer

names or Job Opportunities, such as, “Responsive Employer” or “Active Employer” or “Hired on Joblio” or “Verified”. Joblio may add labels or badges to Job Opportunities – such as pay types, specialties, benefits, union associations, or willingness to consider candidates with a criminal record – based on data contained within the job description for informational purposes only. Joblio does not guarantee the accuracy of any label or badge that is added to Employer names or Job Opportunities, including data on Job Opportunities.

(f) Suggestions: Joblio may suggest Opportunities to Workers and Worker profiles to

Employers to help each of them find what is relevant to them more easily; these suggestions are provided for information only. A suggestion is not a decision, an endorsement, an assessment of your suitability, or a guarantee of any outcome. Joblio does not make, and does not participate in, any decision about you or any applicant, and no suggestion is or contributes to a decision; every decision — including whether to contact, interview, or hire — is made solely by the Worker and the Employer. Joblio's suggestions are based on certain criteria and information provided by, or relating to, Workers and Employers, such as Job Opportunities, Your Profile, your resume(s), your application materials, and your activity on the Platform (for example, searches you run and Opportunities you view or apply to). You can influence the suggestions you receive at any time by updating your Profile, preferences, and searches.

Joblio may automatically send you suggested jobs via the email address you use to apply to a job or the email associated with your Joblio account. If you do not want to receive alerts for jobs that Joblio suggests to you, you can turn off 'suggested jobs' in your communications settings within your Joblio account. Receiving 'suggested jobs' emails does not affect whether Employers can find your Profile on Joblio. To change your Profile privacy settings, go to your Profile page

A.3. Your Profile and Resume

(a) General: By creating or adding information to a profile through the Platform, creating a

Joblio Resume, using a resume builder feature on your profile, or uploading a file resume on the Platform (collectively, “Profile,” “Your Profile” or “Worker Profile” or “Joblio Profile”), you authorize Joblio to make it available to potential Employers. Your Profile includes any information you provide on the Platform in the “Profile” section of your account, including Profile, your Joblio Resume, any uploaded file resume(s), and any other information that you choose to provide on the Platform, including job preferences, desired job title, work schedule, qualifications, etc. Joblio does not add information about you from third-party sources to Your Profile without your permission.

(b) Profile Visibility (Searchable and Not Searchable): You can decide whether your Profile

is seen by employers by selecting “Employers can find you” (“Searchable”) or “Employers can’t find you” (“Not Searchable”) on your Profile Settings page. When you create or upload a new version of your resume as part of an application, Joblio may automatically save that copy to your Joblio Profile. To hide Your Profile from third parties or employers, set your Profile settings to “Not Searchable” or “employers can’t find you on Joblio.” Not Searchable profiles are only visible to employers you’ve applied to or shared your resume with. Changing your privacy settings will not affect previous applications or prevent Employers you have already contacted from reaching you. Be aware that even if your profile is set to “Not Searchable,” search engines and other third parties may have copied your profile and made it available elsewhere, and Joblio has no control over such third parties. Joblio disclaims all liability for your profile and information shared with employers or made public. Phrases like “Employers can find you” and “Employers can’t find you” are synonymous with “Searchable” and “Not Searchable” respectively, and do not alter substantive rights or obligations. Joblio does not guarantee your Profile will be shown to

any specific Employer or that the Profile database will always be available. Joblio reserves the right to limit or change your Profile’s visibility to Not Searchable for fraud prevention or other reasons at any time.

(c) Contact Info: By providing your phone number in your Profile and setting it to

“Searchable” or by including it in materials sent to employers, you agree that this phone number may be shared with employers or employers may be provided the ability to contact you through the Platform. Joblio may mask your contact information (name, email, phone) on your profile, resume, or application with an alias (like your job title) to mitigate fraud. This decision is at Joblio’s sole discretion. Joblio may also mask Employer contact information, or Employers may choose to do so. You agree to be contacted by masked numbers/emails and may not be able to return calls without the real number.

(d) Profile Content: You are responsible for the accuracy of your Profile and resume.

Please do not include information you do not want Employers to see, and in particular do not include government identification numbers, financial account details, or health information. Joblio applies automated and manual measures designed to detect and redact certain categories of sensitive information from Profiles and resumes; where such information is detected, it is excluded from Platform suggestions and from model development under Section D.8(b). These measures are described in the Privacy Policy. No detection technology is perfect, so please review your documents before sharing them.

(e) Feedback: We may provide feedback on your resume or profile, including suggestions for

improvement. By creating or adding information or a resume to Your Profile, you are requesting and authorizing Joblio, or a Joblio vendor, to review or scan Your Profile and resume(s) and provide you feedback (at Joblio’s discretion). This is for informational purposes only and does not guarantee results. You are solely responsible for deciding what information to include in your Profile, job applications and which jobs to apply for.

(f) Multiple Resumes: You may be able to save multiple resume versions to your Joblio

Profile. If so, Joblio stores these at its discretion and may remove them without notice or liability; you are responsible for keeping your own copies.

(g) You represent that you are legally permitted to use the Platform and to seek the

employment you express interest in, and that you will comply with all laws applicable to you. Joblio does not guarantee that any Opportunity is available to you or that you are or will be eligible for any particular role.

A.4. Applying to Jobs

(a) Review Your Application: When you apply to a Job Opportunity through the Platform,

you authorize Joblio to transmit your application and any related information to the relevant Employer via automated processing. Before submitting your application on the Platform, you should review all information, including attached files, to ensure accuracy and completeness for your desired job application. You are solely responsible for your application’s content. Joblio may reformat applications or messages and may add attribution information to them (for example, in a file name or footer) so that Employers

know they originated from Joblio. Employers may request Joblio assemble applicant materials (applications, resumes, screener answers, and other provided information) into a single document; Joblio performs this assembly on your behalf. You acknowledge that Employers may also use tools, including artificial intelligence and machine learning models, to process, sort, and analyze applicant materials. The function of these tools may include generating summaries, translations, and other information, which Employers can use or discard as part of their decision-making process.

(b) No Control Over Employers: Joblio does not control Employers or their application

processes. Employers, and not Joblio, decide which qualifications are relevant for which job, who is qualified for a job (or not), and who moves forward (or does not) in the process. Once your information is shared, the Employer’s use of that information is governed by their policies. Any request to delete or modify your data must be made directly to the Employer. If you require alternative methods for applying, you must approach the Employer directly to request such alternative method, as Joblio is not responsible for the Employer application process. Joblio is not responsible for employer-provided content or employer messages. Joblio does not select employer questions or qualification criteria. Employers are solely responsible for compliance with all applicable laws, including anti- discrimination and data protection laws.

(c) Employers’ ATS and Agentic AI: When you apply for a job on the Platform, Joblio sends

your application to the Employer or their Agentic AI. This may involve sending it to an Applicant Tracking System (“ATS”) or other service provider chosen by the Employer. You agree that Employers can enable such providers to access and manage their Joblio accounts. By applying, you consent to the Employer’s use of such providers, acknowledging that an intermediary may access your job application. Joblio cannot control Employers’ choice of ATSs or how Employers or ATSs process your job application.

(d) No Guarantees: Joblio does not guarantee that any of your applications will be delivered,

received, or acted upon, or that you will receive a response or an interview. Job Opportunities may expire before your application is submitted. Joblio relies on employers or their representatives (such as their legal agents) for accurate application destinations and cannot verify provided contact information. Incorrect electronic destinations will prevent delivery. Joblio does not guarantee error-free integrations or interfaces, but may alert you to issues. We are not responsible if an ATS rejects, alters, or fails to deliver an application, or part of an application, to an Employer for any reason.

(e) Limits: To maintain the quality of the Platform and reduce fraud and spam, Joblio in its

sole discretion may impose limits on your use of the Platform. This may include limiting – after notice on the Platform – the number of daily job applications you can submit through Joblio. Further, you acknowledge that Joblio may require that users verify their email address or phone number to use the Platform or apply to jobs. Use of any automation, scripting, or bots to automate the application process outside of Joblio’s official vendors and tooling is prohibited.

(f) Health and Safety: Joblio does not guarantee the identity of an Employer or any

individuals working for any Employers, and cautions Workers when applying to jobs.

Joblio cannot make any guarantee regarding health and safety measures in an Employer’s hiring or interviewing process. Joblio does not guarantee the validity of a job offer and cautions Workers to verify the validity of a job offer before taking any adverse action, including regarding their current employment situations. Workers are solely responsible for verifying the accuracy or legitimacy of any Employer or job offer.

(g) Automations: By using the Platform and answering screener questions, you acknowledge

that Employers may have instructed Joblio to send out rejection notices if your answers do not correspond to the answers sought by the Employer, and you acknowledge that Joblio has no discretion in the transmission of these rejections. You also acknowledge that Employers may instruct Joblio to schedule interviews with Workers who meet criteria (based on information the Worker has provided to Joblio) that the Employers have selected. You agree that transmission or storage of these messages is not guaranteed, and that the availability or criteria the Employer provided to Joblio may not be accurate. It is ultimately your and the Employer’s responsibility to confirm whether any interviews were scheduled, or to reschedule or cancel interviews if necessary.

(h) No Decisions: Joblio may offer Employers functionality that groups applicants based on

whether they meet or may not meet Employers’ criteria, based on text in their resumes or answers to screener questions. In all cases, Employers can view any applicant at any time, and Joblio makes no decisions about any applicant. You agree that such functionality does not constitute or contribute to a decision, and is not a substitute for human discretion and review. The decision of who to interview or hire is decided solely by the Employer, who can choose to contact or hire any Worker at any time.

(i) Notifications: Joblio may notify you about Employer actions related to your

communications, Job Opportunities, Profile, or applications on the Platform, including viewing, sending, storing, receiving, pausing, closing, opening, responding to, or making decisions. These notifications, delivered via app, Text Message, email, or on the Joblio platform, are a courtesy only. Do not rely on them; for example, confirm interviews directly with the employer.

A.5. Demographic Data

(a) Joblio’s Voluntary Demographic Data Collection: Joblio may invite you to share certain

demographic information about yourself, such as race or ethnicity, gender, LGBTQ+ community membership, and disability status (“demographic data”). Providing demographic data is entirely voluntary and is not required to use the Platform; declining has no effect on your Profile, visibility, or applications. Demographic data is processed only with your explicit consent, which we ask for separately at the time of the survey, and only for the specific purposes described there: (i) evaluating whether Platform features perform fairly and effectively across different groups, and (ii) producing aggregate, non- identifying statistical reports. Individual demographic data is never shown to Employers, is never used to generate suggestions or rankings concerning you, and is never used to train models under Section D.8(b). You may withdraw your consent at any time in your account settings, which will also delete the demographic data you provided; withdrawal does not affect processing that took place before withdrawal or statistics already produced

(b) Legal Obligations: Joblio may be required to comply with legal obligations or

governmental requests or to establish or exercise its legal rights or defend against legal claims. This means, for example, that Joblio may receive legal process from courts or law enforcement to reveal user data, including demographic data, and that Joblio may comply with such requests.

(c) Employers’ Voluntary Self-Identification Questions: Employers may ask applicants to

voluntarily self-identify certain demographic information such as race, ethnicity, sex, disability or veteran status along with their job applications. Some Employers are required by law to ask these questions and you may see these questions when applying to jobs on the Platform. If you have questions or concerns about an Employer’s application materials, please contact the Employer directly or refer to their privacy policy.

Joblio is not responsible for the content of these employer-asked voluntary self-identification questions. Joblio may give you the option to share your answers to employers’ self-identification questions with Joblio for evaluation and improvement of our services (see “Joblio’s Voluntary Demographic Data Collection” above) and/or to assist with pre-filling future applications.

A.6. Your Worker Data

(a) Cross-Border Data Transfer: Because Workers and Employers are often located in

different countries, providing the Platform involves transferring Personal Data across borders, including to countries whose data-protection laws may differ from those of your country. Where you apply to an Opportunity posted by an Employer in another country, or ask us to share your Profile or application with such an Employer, we transfer your Personal Data to that Employer because the transfer is necessary to perform the service you have requested. For other transfers — including making your Searchable Profile available to Employers in other countries, transfers to our affiliates, and transfers to our service providers — Joblio uses safeguards recognized under Applicable Data Protection Law, such as the European Commission’s Standard Contractual Clauses and the UK equivalents, together with supplementary measures where appropriate. Details of the destinations, the safeguards used, and how to obtain a copy of them are set out in the Privacy Policy. Once an Employer has received your Personal Data, the Employer processes it as an independent controller under its own privacy notices and applicable law. You can manage your Profile visibility at any time in your settings; this does not affect information already provided to an Employer.

(b) Data Shared With Employers (Labels, Badges): You agree that in addition to making

your profile available to Employers as described above, Joblio may inform Employers about activities you take on the Platform, including through labels, badges, or other means. We may let them know your status (like if you’re online or recently active), or if you are responding to their messages or are responsive to messages generally. If you set your Profile to Searchable, Joblio may inform Employers that you have viewed, clicked, saved, liked, or started to apply for their job to indicate your potential interest. Joblio solely determines how such labels or badges are added and which Workers qualify based on Worker activity on Joblio. The lack of a label or badge may indicate insufficient data.

(c) Data Shared With Employers (Credential Check): Joblio may provide options for you

to provide proof of your credentials (such as licenses or certifications) via a Third-Party Service (“Credential Check”). By using this optional service, you instruct and authorize the Credential Check Vendor to verify your credentials, and the Credential Check Vendor, Joblio, and their authorized agents to pass on verified results, to Employers upon your request. If a credential cannot be verified, Joblio will not share the results with the Employer; instead, the result will be provided only to you, and you will have the opportunity to provide additional information or request a correction from the Credential Check Vendor. You will also receive a copy of any verification result at no charge to you. This service is provided for your convenience and is currently unavailable to users in New York and California. You may instead choose to manually provide credential information to Employers. Joblio simply passes on verification results and uploaded results and does not guarantee their accuracy, currency, or completeness. Joblio expressly disclaims any and all liability or damages for any errors in a verification result or for an Employer’s reliance on them.

(d) Joblio’s and Employers’ Collection of Information: Joblio may collect certain

information about you and any actions taken by you on the Platform, an Employer’s website or ATS (e.g., Job Opportunities viewed, applications started/completed) using automated means, such as via API, cookies, pixels and web beacons. Any Employer that uses tracker functionality on the Platform must provide notice and obtain any consent required by applicable law, and you acknowledge that Joblio has no control over such an Employer’s website or ATS. Joblio’s use of information from such trackers will comply with the Terms and Joblio’s Privacy Policy.

(e) Use of Profile Data for Suggestions: You agree that any data contained in or associated

with Your Profile may be used to suggest jobs to you and, if your Profile is Searchable, to suggest your Profile to Employers that might be interested in a person with your qualifications and preferences on the Platform. You also agree that Joblio may contact you based on this observed behavior or provided info on behalf of Employers or Joblio itself. When you make changes to your Joblio Profile, including updating, deleting, or changing settings, it may take a few days for the changes to be reflected.

(f) Prior Job Applications: Employers that provide information about their job

applicants/candidates from their ATS to Joblio may also see information about your prior job applications submitted through the Employer’s ATS. Joblio does not guarantee the accuracy of such information. Further, if you submit multiple applications to a single Employer, Joblio does not control and is not responsible for how Employers or their ATSs may combine, update, or transform prior application data within their systems.

For more information on how Joblio processes your personal data, please visit our Privacy Policy.

A.7. Miscellaneous

Joblio works with groups that help people find jobs. Even though we might call them “partners,” this doesn’t mean we are a joint business with them. Joblio might share a small amount of information with these organizations about Workers if Workers agree to it. This could be to

confirm that someone created an account or used our website. These groups can advertise their services with Joblio. However, Joblio is not responsible for what they do, and we are not liable for any problems that come from their services. We also don’t promise that their services are good quality. You agree that Joblio is not responsible for any issues that come from you working with these other groups.

Section B — Terms for Employers

If you use the Platform as an Employer, you agree to these Terms for Employers in addition to the general Terms. Employers pay for access to the Platform (for example, to post Opportunities, search Worker profiles, and contact Workers), as described at the time of purchase. Your licence to use the Platform is automatically revoked if you use it for any purpose other than posting Opportunities, seeking Workers, or obtaining information related to lawful hiring.

Joblio is a self-service Platform and job board, not your agent, recruiter, headhunter, staffing agency, or employment agency, and Joblio makes no hiring, screening, or selection decisions for you. Joblio does not recruit, source, vet, screen, endorse, or select Workers for you; it publishes information and provides self-service search, suggestion, and communication tools that you use as you see fit. You alone decide your job requirements, which Workers to contact, whether and whom to interview or hire, whether to sponsor any Worker, and all terms of employment. Joblio does not and will not serve as an agent for any User. Joblio expressly rejects delegation to Joblio of any decision-making authority by any User. Joblio offers the Platform to you strictly for your consideration and your decision-making within your own recruitment and hiring processes. Any suggestion, ranking, score, summary, or highlight the Platform provides (including anything generated by artificial intelligence — see Section D.10) is informational only, is a convenience to assist your own evaluation, is not a decision or endorsement by Joblio, and must not be used as a substitute for your own independent judgment or as the sole or primary basis for any hiring decision. Only you, and not Joblio, makes any decisions in these processes, including selecting qualifications, selecting or evaluating candidates, advancing or not advancing any candidate to any step such as an interview, and hiring or not hiring any applicant. Any automations offered to you on the Platform will only implement your criteria in a rote way. You are responsible for ensuring your criteria are job-related and consistent with business necessity, and for selecting alternative criteria when appropriate. You are solely responsible for your account and your use of the Platform, and your access to and use of the Platform is conditioned on your agreement that you will not use the Platform, in whole or in part, as a substitute for your own independent judgment or decision-making at any step. Joblio is not responsible and disclaims all liability for any actions taken or not taken based in whole or in part on any information you submit or receive in connection with your use of the Platform.

For purposes of this section, all references to “you” or “your” shall mean you, the individual or organization accessing the Platform in your capacity as an Employer.

By creating an account and agreeing to the Terms, you represent and warrant that any user who accesses or represents your Employer account or who takes action on your behalf on any part of the Platform is also bound by the Terms. Further, you represent and agree that anyone who accesses

or uses the Platform through your Employer account is authorized by you to agree to the Terms (including the Arbitration Agreement below), to take actions on your behalf, and to agree to any additional terms or obligations that their actions entail. You accept full responsibility for any such use and agree not to give access to anyone you do not authorize to take actions and agree on your behalf.

B.1. Employer Accounts

(a) Your Responsibilities as an Employer: As an Employer, you are solely responsible for

your account, your use of the Platform and any tools offered therein, your decisions regarding job descriptions, job requirements, any and all content of your Job Opportunity(s) and screener questions, whom you interview or hire, any ATS you decide to use, and compliance with applicable laws, including relevant federal, state, and local laws regarding the foregoing and any other aspect of employment. Joblio is not responsible and disclaims all liability for any actions taken or not taken based in whole or in part on any information you receive in connection with your use of the Platform.

(b) Data: When you create an account on behalf of an Employer, the account belongs to the

Employer, and you acknowledge that any and all information that you provide Joblio through the account, such as the actions you take and when you take them, will be visible to the Employer. As part of this account you may have an individual profile (“Employer Profile”). Your Employer Profile consists of information you provide on the Platform in the “Account Settings” and “Employer Settings” section of the account. Employers may request that Joblio disable an account at any time by contacting the applicable email address listed on Schedule 1. Please note that Joblio may be required to preserve business records pertaining to that account to comply with its obligations under law or to establish or exercise its legal rights . If you access or use any Joblio Application Programming Interface (API), including accessing and using the Platform or any Applicant Tracking System (ATS) through an API or integration, you agree to be bound by the Joblio API Terms below as well.

(c) Linked Accounts: A “Linked Account” is created when an Employer account owner (an

“Admin”) invites other users to the same account, granting them varying access levels or “Roles.” Admins and designated users can access account data, including candidate Personal Data, and purchase Joblio services. By adding a user to a Role, you confirm your authorization to share this data and access. Users with certain Roles in a Linked Account may access all account information, including communications, actions, resume contacts, and billing. They can also purchase Joblio services, for which you are responsible for payment. If you link your Employer account, all activity, like actions and timestamps, may be visible to linked users, depending on their Role. Admins may retain some Linked Account user data, such as email addresses. However, Linked Account users cannot view your Worker activity or Joblio Profile. You can unlink your account in settings; Admins can also unlink users at any time and may be notified of excessive device logins. You agree to indemnify and hold harmless Joblio from any allegations, claims, actions, suits, demands, damages, liabilities, obligations, losses, settlements, judgments, costs and expenses (including attorneys’ fees and costs) that result from the sharing of this data,

access to your account, and any purchases made under your account.

(d) Prohibited Uses and Account Security: As an Employer, your account is for business use

and not for personal use. You are responsible for all activity on your account, including any Job Opportunities posted, services purchased, and the management of user access and roles for any Linked Accounts. Joblio is not responsible for and disclaims all liability if your account credentials are used improperly or falsely by a third party. Joblio may notify Workers if your Employer account is compromised, but doesn’t guarantee notice delivery or accuracy and bears no responsibility or liability for such communications.

If you attempt to send an email from a name or email address that is not true, accurate, current or complete, we reserve the right to drop such email. Attempting to send such an email is a violation of our terms.

(e) Email Updates: By registering for a Joblio account, you agree to receive mandatory email

updates regarding account activity to your Joblio account.

(f) Claiming Jobs: If you post a Job Opportunity that is also indexed on the Platform from

another source (e.g., your career site), you may be required to sponsor the Job Opportunity you post directly. Performance data for any unclaimed Job Opportunity you have posted may be available to any party that subsequently claims it. It is your responsibility to claim and manage your Job Opportunities.

B.2. Your Job Opportunities and Job Requirements

(a) Responsibility for Content and Accommodations: You are solely responsible for all

content you post, including Job Opportunities, screener questions, and company pages. You must ensure your content is accurate, non-discriminatory, and complies with all applicable laws, including wage and hour, anti-discrimination, and data privacy laws. You are also responsible for offering alternative methods of screening and for providing reasonable accommodations for individuals with disabilities, if required by laws such as the Americans with Disabilities Act. In our efforts to design and develop accessible offerings, each disability is unique and Joblio does not warrant that the method of delivery of your application materials or screening questions is compliant with the Americans with Disabilities Act (“ADA”) or any equivalent or similar law. You are responsible for ensuring that any custom/brand color choices that you make on company pages meet WCAG and similar guidelines. If you choose custom colors that breach WCAG guidelines, you agree that Joblio is not responsible for this and you agree to indemnify Joblio for all claims resulting from your color selections. Where required by law, you must clearly indicate that reasonable accommodations are available, provide contact information for Workers requesting ADA-related accommodations when prompted on Joblio, engage with and respond to any requests for accommodation, and provide information about how to

(b) Joblio Suggestions: Joblio provides suggestions (such as competitive salary), information

(such as estimated number of applications), and other suggestions as a courtesy, without warranty. Joblio also provides job post templates for informational use; by using them, you

adopt and are responsible for the content. All such content is provided without warranty and isn’t a guarantee of future performance. You use this information at your own discretion and are solely responsible for your use of the Platform, job descriptions, legal compliance, and hiring decisions. Joblio is not responsible and disclaims all liability for actions taken or not taken based in whole or in part on its suggestions and information.

B.3. Candidate Management Features

(a) General: When you use Joblio’s candidate management tools (e.g., using the interface

where you can view and manage your candidate data (your “Employer Dashboard”), you agree Joblio may make available functions allowing you to take actions regarding the Worker, such as tools for setting up interviews, viewing resumes, and rejecting candidates. If you use Joblio’s candidate management tools, Joblio may compile a candidate’s application materials into a single document or webpage. Joblio may also enable a chatbot for Workers to apply to your Job Opportunity by answering questions, with their answers presented as a job application. Additionally, Joblio may activate its Joblio Apply relay function for your Job Opportunities and send applications to your provided email address. Joblio may use your data from interactions with materials (Job Opportunities, resumes, applications, interviews, messages) on the Platform or your chosen ATS for data analysis, quality control, or to improve programs and services, including search results. Joblio retains data processed in connection with candidate management for the periods, and according to the criteria, set out in the retention schedule in the Privacy Policy, after which it is deleted or irreversibly anonymized. Where Joblio acts as your processor, retention and deletion are governed by the DPA.

(b) Automations: You may instruct Joblio to send automated messages, including rejections

or interview invitations. You may be given the option to instruct Joblio to send out rejection notices if a Worker has not answered the questions in the manner set forth in the online instruction, or if you set their status to “rejected”. If you choose such an option, such candidates will receive rejection notices and will be set to rejected in your candidate dashboard. Similarly, you may be given the option to use candidate management tools that automate interview scheduling. If you choose such an option, Workers will be scheduled for interviews and invited to interviews on your behalf via email based on whether information the Worker has provided to Joblio (e.g., answers to screener questions, resume) corresponds to criteria you have set. You acknowledge that Joblio acts only as a mechanical

(c) Your Content, Sourcing and Screening Process: Whether you are using the Platform

directly or through any ATS, you are responsible for the contents of your instructions, emails, application form, screener questions or their format, criteria you set for sourcing, inviting candidates to apply, interview, company pages that you create, update, or manage, any messages that you send through Joblio Apply, AI powered sourcing, or otherwise, and your application, sourcing and screening process.

Joblio may enable AI-powered sourcing features for certain jobs or within certain products as indicated on the Platform (such as Sourcing Assistant or Recruiting Assistant). These sourcing features use artificial intelligence and machine learning models (including third- party large language models) to support Employer candidate management needs. AI-

powered sourcing is provided solely as a tool for you to use as you see fit, and Joblio does not have authority to make employment decisions on your behalf. You agree to use any such tool only with appropriate oversight and meaningful human review. You agree that no such feature is a decision making system about applicants.

You are responsible for ensuring that your instructions, sourcing, and selection criteria are job-related and consistent with business necessity, for selecting alternative criteria when appropriate, that you do not pose “disability-related inquiries” or medical inquiries in violation of the law, and that your instructions or criteria do not screen out people with disabilities or members of any protected category under the law. You agree that Joblio may in its discretion moderate, reject or remove (in part or all of) your User content, it is not responsible for your User Content or hiring practices and disclaims all liability for such content or practices, including as to whether such content or practices are legal.

(d) Record Retention: You are responsible for your own compliance with any applicable

record-retention requirements. Joblio is not responsible for maintaining or storing employment records, application materials, or data on your behalf. Joblio may allow you to delete candidate and application data from your dashboard. Deleting this information may be irreversible, and you will lose access to it on Joblio. Joblio is not responsible for how your third-party ATS treats, deletes, or retains application materials.

(e) Credential Check: For certain jobs requiring specific credentials (such as professional

licenses or certifications), you may require Workers to provide proof of such credentials. Workers have the option to provide this information via a third-party verification service or by uploading their own evidence. Use of third-party verification is optional for the Worker. Any verification result or material represent a snapshot of information at the time of collection which the Worker has requested Joblio to include with their application. Joblio does not guarantee such information is accurate, current, or complete. This feature is unavailable for remote positions or Job Opportunities in New York or California. By enabling or using this feature, you certify that the credential check will not be the sole basis for determining whether to hire a Worker but solely an indicator of how to proceed with additional diligence for such a Worker. You agree that credential checks are for convenience only and do not relieve you of your responsibility to independently verify all credentials. By enabling this feature, you represent that requested credentials are job- related and consistent with business necessity. You further agree to comply with all applicable equal employment opportunity laws and adverse action procedures, and will not take adverse action against a Worker based on their choice to manually upload evidence rather than using a third-party credential check service.

(f) Your Collection of Demographic Data: Joblio may offer functionality permitting you to

request demographic information, including disability status, from applicants to your Job Opportunity. If you use such functionality, you represent that you are a federal contractor or subcontractor who is required to seek disability status information from job applicants for the purpose of complying with the Department of Labor’s Office of Federal Contract Compliance Programs (“OFCCP”) requirements. You acknowledge that this functionality is presented without warranty, and compliance with any OFCCP or other governmental record-keeping requirements remains your sole responsibility.

If you include voluntary self-identification questions for Workers along with your application materials, you are solely responsible for compliance with applicable laws related to such questions, including the content and format of the questions and your use of the Workers’ responses.

(g) Joblio’s Collection of Demographic Data: Joblio may give Workers the opportunity to

provide certain demographic information to Joblio, such as race and ethnicity, gender, age, LGBTQ+ community membership, and disability status, as well as whether they have an arrest or conviction record (“demographic data”). This Joblio demographic data survey is separate from any voluntary self-identification questions provided by Employers. You agree that Joblio may collect demographic data from Workers applying to your Job Opportunity using Joblio’s demographic survey, and that Joblio may use information from that survey to evaluate and improve our services. You further agree that you as an Employer have no ability, right, or entitlement to view or access demographic data collected via the Joblio demographic data survey pertaining to any Worker or related to any employer by any means including civil discovery, subpoena, or any other legal process without their permission. Joblio disclaims any warranty regarding the demographic composition of Workers applying to any particular job.

(h) Notifications; No Guarantees: Joblio doesn’t guarantee email or application delivery, or

error-free data transmission/storage. You’re responsible for checking your Employer Dashboard for applications and info. Joblio may provide application notifications, but they are a courtesy; do not rely on them. In the event a message being sent is intended for a closed account, these messages will not be deliverable. If you do not feel comfortable sending a message through Joblio’s relay functions, please contact the Worker via another method. Joblio Apply sends applications to the contact information you provide, but Joblio cannot verify this information. If you provide incorrect contact information, you are responsible for correcting it, responding appropriately, or taking any necessary steps to protect Workers’ privacy.

(i) Verification: You acknowledge that as part of its efforts to combat fraud and spam, Joblio

may require that users verify their email address, including Workers applying to your job. However, email verification is not guaranteed. You are responsible for your use of any software that rejects applications from unverified email addresses.

(j) Personal Data Transfers: Should you post any Job Opportunities for Workers in any

country (including Japan) where the cross-border transfer of Personal Data is regulated (such as requiring user consent), you warrant and agree that you will not cause or allow a cross-border transfer of personal data from the Platform to you that violates or is contrary to the applicable data protection laws. For example, you will take such actions to ensure that any resultant job applications and other personal data to be sent or directed to your designated contact information (including an Applicant Tracking System (ATS) or other service provider selected by you) either through Joblio Apply or other relay functions shall be accessed or received by you at your business location in such country.

(k) Phone Screening: By using any automated phone screen service, you agree that you are

requesting Joblio to send a Worker a telephone number, which the Worker may call with

the purpose of answering your telephone screening questions. You agree these questions are part of your application process, are solely determined by you, and are not being asked by Joblio. You also agree that Joblio will forward you the recording of the answers to your questions. This includes Joblio listening to and analyzing the recording in accordance with Joblio’s Privacy Policy, as well as Joblio providing the recording to third parties to aid in analysis or quality of the service. Joblio disclaims all warranties with regard to the transmission or storage of such phone screens and responses, does not guarantee their delivery or receipt, and does not guarantee the date or time at which they may be sent.

(l) Labels: Joblio may add informational labels like “Responsive Candidate” or “Interested”

to Worker profiles based on activity or status, and can change or remove them. If you transfer candidate data to a third-party ATS, Joblio may reflect the status of that transfer on your dashboard, based on whether the ATS has acknowledged receipt of the data or not. Joblio does not guarantee the accuracy of such labels.

(m) Third-Party Service and Your ATS: Joblio may provide the option to use a Third-Party

Service to perform functions or services related to your ATS, including to access your ATS to sync certain data with your Joblio account. By using a Third-Party Service to perform those functions or services, you authorize Joblio and the Third-Party Service to access and use such data (including any ATS API keys or credentials provided to Joblio or its Third- Party Service providers) (collectively, “Mapping Data”) for the purpose of performing your requested functions or services. You are solely responsible for collecting all necessary authorizations (if any) from all relevant individuals or entities (including any ATS and other third parties, employees, and job applicants/candidates) to share Mapping Data with Joblio and Third-Party Services. By granting Joblio the right to use the Mapping Data for the intended purpose, you represent and warrant that: (a) you have the right to permit Joblio and Third-Party Services to use and access the Mapping Data for the intended purpose; (b) you have the necessary authorizations from all relevant individuals or entities to share the Mapping Data; and (c) all data provided by you or on your behalf in connection with the Third-Party Service is accurate, lawful, and does not infringe any third-party rights.

You agree to indemnify, defend, and hold Joblio, its Affiliates, and Third-Party Services harmless from any and all losses, claims (including third party and direct claims), damages, actions, suits, demands, judgments, settlements, liabilities, and costs and expenses (including attorneys’ fees and costs) arising out of or related to: (a) the sharing of the Mapping Data or any other data provided by you or on your behalf in connection with the Third-Party Service; (b) any accessed or retrieved Personal Data; (c) data processed by Joblio or Third-Party Services on your behalf; or (d) your breach of representations and warranties regarding Mapping Data.

B.4. Virtual Communications, Including Messages, Emails, and Interviews

(a) Recording Consent: You shall not record any communication with a Worker without

securing all necessary consents from all participants, in compliance with all applicable laws. By enabling any recording feature on the Platform, you represent and warrant that you have obtained such consent and will comply with all applicable laws, including state and federal law regarding consent to record interviews and phone calls.

i. You agree that any recordings made through the Platform may be stored and accessed by Joblio and its vendors.

ii. We may retain recordings in accordance with our video retention policy, after which they will be permanently deleted. However, you agree that Joblio is not obligated to store or retain any recording of a Virtual Interview.

iii. YOU AGREE TO DEFEND AND INDEMNIFY JOBLIO AND HOLD JOBLIO HARMLESS FOR ANY AND ALL LOSSES, CLAIMS (INCLUDING THIRD PARTY AND DIRECT CLAIMS), ACTIONS, SUITS, DEMANDS, DAMAGES, JUDGMENTS, SETTLEMENTS, LIABILITIES, AND COSTS AND EXPENSES (INCLUDING ATTORNEYS’ FEES AND COSTS) ARISING OUT OF OR RELATED TO THE RECORDING OF VIRTUAL COMMUNICATIONS, INCLUDING INTERVIEWS.

B.5. Payments & Termination

(a) Payments: You agree to pay for all services purchased through your account, in

accordance with the payment terms specified at the time of purchase and in Section D.8 Payment Terms and Program- or Service-Specific Terms herein.

(b) Termination: Joblio may terminate any agreement with you at any time, for any or no

reason in Joblio’s sole discretion.

B.6 Your Compliance Obligations (Including Labour and Employment Law)

You are solely responsible for ensuring that your use of the Platform, your Opportunities, your screening, and your hiring comply with all applicable laws in every relevant jurisdiction, including the laws applicable to you and to the Workers you engage. This includes, without limitation:

• employment-eligibility and work-authorization laws;

• anti-discrimination and equal-opportunity laws;

• wage, hour, working-conditions, and worker-protection laws;

• anti–human-trafficking and forced-labour laws; and

• data-protection laws governing the Personal Data you receive.

You must comply with all applicable laws regarding recruitment, placement, and related fees, including any restrictions on charging Workers such fees.

Section C — Terms for Specific Programs and Services

C.1 Sponsored and Featured Opportunities (Employer Advertising)

All Opportunities on the Platform are advertising. Employers may pay to sponsor, feature, or otherwise promote an Opportunity for greater visibility. Joblio determines the placement, distribution, ranking, and visibility of all Opportunities in its sole discretion and does not guarantee any level of reach, impressions, clicks, applications, interest, or hiring outcome. Joblio may add labels (such as “Sponsored,” “Featured,” or “Promoted”) and may reject, remove, pause, or limit the visibility of any Opportunity for any or no reason, without notice. Pricing may be measured by user activity (such as impressions, clicks, or started applications); such activity is a measure of the advertising service and not a guarantee of interest, and Joblio’s measurements are binding. Billing, cancellation, and refunds are governed by Section D.9. Cancelling or reducing a sponsorship may end access to features tied to it.

C.2 Employer Access, Profile Search, and Contact

Employers pay for access to search Worker profiles and to contact Workers about Opportunities (for example, on a subscription or per-contact basis, as described at the time of purchase). This access exists so Employers can find and evaluate Workers for themselves; it is not recruitment, sourcing, or endorsement by Joblio, and deciding whom to contact is the Employer’s decision alone. You agree to use profile search and contact features only to communicate with Workers about genuine, relevant, lawful Opportunities, and not to send bulk, irrelevant, or “spam-like” messages, to contact Workers who have asked not to be contacted, or to extract or scrape profile data. Access and contact allowances (such as credits) may expire and are for the purchasing Employer’s individual use only; they may not be shared or resold. Joblio does not guarantee that a Worker’s contact information is valid or that any Worker will respond, and may limit the frequency of contact. Subscriptions renew and are billed as described in Section D.9, and Joblio may suspend access for misuse.

C.3 AI Sourcing and Screening Assistance (Employers)

Joblio may offer Employers optional tools that use artificial intelligence and machine-learning models (including third-party models) to help identify, rank, summarize, or organize Workers and applications relative to an Employer’s stated criteria (for example, suggestions, candidate summaries, or grouping of applicants). These tools are assistance and information tools only, are not a decision-making system, and do not make or contribute to any hiring, screening, or selection decision. You agree to use them only with meaningful human review, and not as the sole or a primary factor in any decision. You remain solely responsible for ensuring your criteria are job- related and consistent with business necessity, for offering alternative screening methods and reasonable accommodations where required (for example, under the ADA or equivalent laws), for non-discrimination, and for your own record-keeping. All use is subject to Section D.10. You agree not to reverse engineer or misuse these tools. Joblio may process your activity and content to operate and improve the tools as described in the Privacy Policy and Section D.8. Where these tools fall within the scope of the EU Artificial Intelligence Act or similar laws, Joblio acts as the provider of the tool and you act as the deployer when you use it in your recruitment process. As deployer, you agree to: (i) use the tools in accordance with Joblio’s instructions for use; (ii) ensure

human oversight by individuals with the competence, training, and authority to interpret and, where appropriate, disregard the tool’s output; (iii) not use any output as the sole or primary basis for a hiring, screening, or selection decision; (iv) ensure that input data under your control is relevant and sufficiently representative; (v) inform Workers, where required by law, that an AI system is used in the recruitment process; and (vi) comply with applicable bias-audit, notice, and record-keeping obligations. Joblio will make available instructions for use, information on the tools’ capabilities and limitations, and logging functionality as required of providers under applicable AI laws.

C.4 AI Job-Search Assistant (Workers)

Joblio may offer Workers an optional AI assistant to help with searching Opportunities, drafting or improving profile content, translating, and answering general questions about the job-search process. The assistant produces AI-Generated Content subject to Section D.10. It is not a recruiter, career adviser, or legal adviser, and its output is general information only, may be inaccurate, and must be independently verified — including any information about an Employer or an Opportunity — directly with the Employer. You use the assistant at your own risk and are responsible for anything you choose to submit based on it.

C.5 Application Assistance and Auto-Apply (Workers)

Where offered, Joblio may provide tools that help you prepare or submit applications based on your profile and preferences, potentially including a “review-before-submit” version (you approve each application) and, where available, an “auto-submit” version (applications are submitted automatically based on your settings). These tools may use AI-Generated Content (Section D.10). You are solely responsible for keeping your profile and preferences accurate and suitable to share, for reviewing what is submitted, and for the content of every application. Disabling a tool does not withdraw applications already submitted. Joblio does not guarantee any interview, offer, or outcome, and you remain solely responsible for verifying the legitimacy of any Employer and any Opportunity before acting.

C.6 Identity and Credential Verification (Third-Party Services)

Joblio may offer optional identity, credential, or right-to-work verification through Third-Party Services. Where a Worker chooses to use such a service, Joblio merely transmits or displays the result; Joblio does not perform the verification, does not guarantee that any result is accurate, current, or complete, and does not collect or receive biometric data from these services. Employers must not use verification results for any purpose other than the lawful evaluation permitted by applicable law, must not treat them as the sole basis for a decision, and remain responsible for independently verifying all information. Availability may vary by location and may be unavailable in some jurisdictions.

C.7 Messaging, Virtual Interviews, and Recorded Communications

Joblio may provide messaging, calling, scheduling, or virtual-interview tools, which may rely on third-party providers. Joblio is not a telecommunications provider and does not guarantee availability, quality, delivery, or receipt of any communication. Recording of any interview or call may only occur with all consents required by applicable law (which varies widely across

jurisdictions and can require the consent of all participants). By enabling a recording feature, the Employer represents it has obtained all necessary consents; a Worker who does not consent may decline or exit. Recordings and communications are User Content, may be stored and processed by Joblio and its vendors, and may be used by the Employer for its internal, lawful hiring purposes only. Employers are responsible for interview questions, conduct, and any required accommodations. Joblio disclaims liability for the content, security, retention, or misuse of communications and recordings. Recordings made through the Platform are retained for [X days] after the related hiring process is closed or the recording is made, whichever Joblio can determine, unless the Employer has exported the recording or a longer period is required by law or to establish, exercise, or defend legal claims. After this period, recordings are permanently deleted. Employers are responsible for the retention of any copies they export.

C.8 APIs and Integrations

If Joblio makes any application programming interface (API) or integration available, your use is subject to any applicable API terms and documentation in addition to these Terms. Joblio may set and enforce usage limits and may restrict, suspend, or terminate API access at any time. You must comply with applicable law and data-protection requirements, provide accurate disclosures and obtain any required consents for data you access, and must not use an API to scrape, build competing datasets, or train third-party AI models except as expressly permitted in writing. Any Personal Data accessed through an API must be handled in accordance with the Privacy Policy and any applicable Data Processing Agreement.

C.9 Beta Programs

Features labelled “Beta,” “Preview,” or “Test” are provided on an “as is” and “as available” basis, may contain defects, and should not be relied on. Joblio may change or withdraw a Beta feature at any time. If you are given access to a non-public Beta feature, you agree to keep it confidential and to provide feedback that Joblio may use freely and without compensation.

Section D — General Terms for All Users

The following terms and conditions apply to everyone who accesses or uses any part of the Platform or attempts to do so, or who otherwise accepts the Terms.

D.1 No Agency

Neither you nor Joblio may appoint, assign, delegate, accept, or otherwise attempt to confer any agency, authority, fiduciary role, or decision-making power on the other. Neither party may seek or agree to act as the other’s agent, representative, or decision-maker, and neither may represent or imply to any third party that any such relationship exists. Each party remains solely responsible for its own decisions, actions, and outcomes, and must exercise its own independent judgment when using or providing the Platform.

You agree and understand that Joblio does not and cannot act as, or provide the services of, an employment agency to any Employer or Worker. An employment agency works directly and

individually with Workers to understand and verify their qualifications and/or with employers to understand and verify their business needs and job-related qualifications. Joblio does not and cannot do this. Joblio is a publisher of information that provides tools for employers and jobseekers to find and evaluate the information published by one another. Joblio expressly refuses to determine or suggest whether any Employer or Worker should further consider or take any other steps in regard to one another. While Joblio may provide tools or information for Users to consider in determining this for themselves, as per the Terms for Workers (in Section “A,” above) and the Terms for Employers (in Section “B,” above), all Users are forbidden from using these tools or information in place of their own judgment or decision-making.

D.2 Disclaimer of Warranties

The Platform may be unavailable or malfunction without notice, potentially due to third-party vendors.

To the fullest extent permitted by law, Joblio disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, operability, or availability of information on or linked from the Platform (including Job Opportunities and User Content), whether paid or free. Joblio is not responsible for deletion, storage failure, mis-delivery, or untimely delivery of any information, emails, attachments, or material (including User Content). Joblio does not guarantee the Platform will be error-free, safe, or secure, and disclaims responsibility for harm from downloading or accessing information on the Platform or linked third-party Platforms. Under no circumstances is Platform liable for your use or misuse of, or reliance on, the Platform or any linked third-party Platforms or services. Joblio maintains technical and organizational measures designed to protect Personal Data, as described in the Privacy Policy. However, no method of transmission or storage is completely secure, and Joblio cannot guarantee absolute security. Nothing in this Section limits Joblio’s obligations with respect to the security of Personal Data under Applicable Data Protection Law.

Joblio further disclaims all liability for technical malfunctions of the Platform, including telephone network or service failures, computer systems, servers, providers, equipment, software, email delivery failures, account login issues, or other Services due to technical problems or traffic congestion on the internet or third-party websites (like ATSs). This includes injury or damage to your or others’ computer, mobile device, or hardware/software related to using or downloading Content. Joblio is not responsible for loss or damage to content, personal injury, or death resulting from use of the Platform, Services, User Content, or third-party applications/websites/software/content, or user interactions.

Joblio reserves the right to limit or terminate Services and Platform access in specific countries/regions due to war, political upheaval, uncertainty, epidemic, pandemic, riot, insurrection, national/regional emergency, terrorism, or civil disorder.

Joblio and its affiliates and licensors are not liable for delays or failures caused by circumstances beyond their control, including: (a) acts of God/natural catastrophes; (b) flood, fire, storm, earthquake, epidemics/pandemics, explosion; (c) war, invasion, hostilities, terrorist threats/acts, riots, insurrections, civil unrest, military disturbances, sabotage; (d) government action/orders; (e) embargoes/blockades; (f) governmental authority action; (g) national/regional emergency; (h)

strikes, labor disputes/slowdowns, industrial disturbances, labor/material shortages; (i) utility, communications, computer, or telephone communication service failures/malfunctions; (j) internet, computer, telecommunication equipment, electrical power, or other equipment/mechanical failures/shortages; (k) data loss due to power failures or storage system difficulties; (l) non-performance of third parties; and (m) other events beyond Joblio’s control.

THE PLTFORM AND ALL CONTENT, PROGRAMS, FEATURES, AND SERVICES ARE PROVIDED “AS IS” WITH NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU USE THE Platform AT YOUR OWN RISK. JOBLIO, ITS AFFILIATES, AND LICENSORS DISCLAIM ALL WARRANTIES (EXPRESS, IMPLIED, STATUTORY) INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, SERVICE QUALITY, AND THAT THE Platform/SERVICES WILL BE UNINTERRUPTED, ERROR- FREE, SAFE, OR SECURE. TO THE FULLEST EXTENT PERMITTED BY LAW, JOBLIO AND ITS AFFILIATES AND ITS AND THEIR THIRD-PARTY LICENSORS ALSO DISCLAIM WARRANTIES REGARDING SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE Platform AND ITS CONTENT/PROGRAMS/FEATURES/SERVICES AND DO NOT GUARANTEE THAT THE PLATFORM OR ANY CONTENT, PROGRAMS, FEATURES, OR SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT ANY INFORMATION PROVIDED WILL BE ACCURATE OR COMPLETE. TO THE FULLEST EXTENT PERMITTED BY LAW, JOBLIO AND ITS AFFILIATES AND ITS AND THEIR THIRD-PARTY LICENSORS ALSO DISCLAIM WARRANTIES FOR SERVICES/GOODS RECEIVED THROUGH OR ADVERTISED ON THE Platform OR THROUGH LINKS. JOBLIO IS NOT RESPONSIBLE FOR THIRD-PARTY ACTIONS, CONTENT, INFORMATION, OR DATA, AND YOU RELEASE JOBLIO FROM CLAIMS/DAMAGES CONNECTED TO ANY CLAIMS YOU HAVE AGAINST THIRD PARTIES.

YOU DOWNLOAD MATERIAL/DATA THROUGH THE PLATFORM AT YOUR OWN DISCRETION AND RISK AND ARE SOLELY RESPONSIBLE FOR ANY RESULTING DAMAGES OR DATA LOSS.

Joblio and its affiliates, and its and their licensors, disclaim all guarantees regarding positioning, accuracy, or the levels or timing of: (a) costs of advertising, whether measured by impressions, clicks, applications, or otherwise; (b) delivery or rates of impressions, clicks, or applications (including any estimates on the Platform); (c) reach, performance, placement, distribution, or conversion of Job Opportunities; (d) accuracy or success of Job Opportunity targeting or the size or composition of any audience, or the ability or inability of any person to view a Job Opportunity; (e) the interest level or qualification of anyone who interacts with your Job Opportunity; and (f) attendance at a job interview, Hiring Event, or job.

JOBLIO HAS NO RESPONSIBILITY FOR CONFIRMING A USER’S IDENTITY AS IT RELATES TO YOUR JOB OPPORTUNITY. USER ACTIVITY SUCH AS AN IMPRESSION, CLICK, STARTED RSVP, RSVP, STARTED APPLICATION, OR APPLICATION IS NOT A GUARANTEE OF INTEREST IN YOUR JOB OPPORTUNITY. JOBLIO IS NOT RESPONSIBLE FOR CLICK FRAUD, FRAUDULENT LEADS, TECHNOLOGICAL ISSUES,

OR OTHER POTENTIALLY INVALID ACTIVITY BY THIRD PARTIES THAT MAY AFFECT THE COST OF JOB OPPORTUNITIES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL CONTENT, FEATURES, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON- INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. Joblio disclaims responsibility for the accuracy, legality, or legitimacy of any User Content, Opportunity, Worker, or Employer, and for the conduct of any User. You use the Platform at your own risk.

Joblio is not liable for delays or failures caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, government action, labour disputes, and utility, network, or internet failures.

D.3 Limitation of Liability

(a) TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES

SHALL JOBLIO OR ITS AFFILIATES, OR ITS OR THEIR THIRD-PARTY LICENSORS, BE LIABLE TO ANY PERSON ON ACCOUNT OF THAT PERSON’S USE OR MISUSE OF OR RELIANCE ON THE Platform. SUCH LIMITATION OF LIABILITY SHALL APPLY TO PREVENT RECOVERY OF INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES OR ANY LOSS OF PROFITS, REVENUE, INTEREST, GOODWILL, LOSS OR CORRUPTION OF DATA OR ANY LOSS OF OR INTERRUPTION TO THE PERSON’S BUSINESS, WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, OR OTHERWISE, EVEN IF JOBLIO OR ITS AFFILIATES, OR ITS OR THEIR THIRD-PARTY LICENSORS, HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.

THIS LIMITATION OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF OR RELIANCE ON THE Platform, FROM RELIANCE OR DAMAGE CAUSED BY INFORMATION POSTED ON OR PUBLISHED BY THE Platform, FROM INABILITY TO USE THE Platform, OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE Platform (INCLUDING SUCH DAMAGES INCURRED BY THIRD PARTIES). THIS LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE Platform OR RECEIVED THROUGH ANY LINKS MADE AVAILABLE ON THE Platform. THIS LIMITATION SHALL ALSO APPLY TO THE COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOST PROFITS, OR LOST DATA, AND TO THE PERFORMANCE OR NON- PERFORMANCE OF THE Platform OR ANY INFORMATION OR MERCHANDISE THAT APPEARS ON, OR IS LINKED OR RELATED IN ANY WAY TO, THE

Platform. THIS LIMITATION SHALL ALSO APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY, AND TO THE FULLEST EXTENT PERMITTED BY LAW.

TO THE EXTENT PERMITTED BY LAW, THE MAXIMUM AGGREGATE LIABILITY OF JOBLIO AND ITS AFFILIATES, AND ITS AND THEIR THIRD- PARTY LICENSORS, FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL BE LIMITED TO THE AMOUNTS PAID AND OR PAYABLE BY YOU IN THE PRECEDING 12 MONTHS PRIOR TO THE INCIDENT GIVING RISE TO THE CLAIM.

(b) If you are resident or located in Germany, the limitation of liability as set out above in this

section shall be replaced in its entirety as set forth below:

Joblio’s obligation to pay damages shall be limited as follows:

i. For damages caused by a breach of a material contractual obligation, Joblio shall only be liable up to the amount of the typically foreseeable damage at the time of entering into the contract; Joblio shall not be liable for damages caused by a breach of non-material contractual obligations.

ii. The limitation as set out above under (a) shall not apply to damages caused intentionally or by gross negligence, culpably caused personal injuries nor to any liability under the German Product Liability Act and in case of any further mandatory liability. Furthermore, it shall not apply if and to the extent Joblio has assumed a guarantee.

(c) If you are a Worker located in Japan and subject to the Consumer Contract Act of Japan,

and the Terms constitute a consumer contract within the meaning of the Consumer Contract Act of Japan, the limitation of liability as set out in the Terms shall not apply to:

i. Full exemption from liability of Joblio or its affiliates, or its or their third-party licensors, to Workers for damages arising from or related to use of the Platform.

ii. The partial exemption from liability of Joblio or its affiliates, or its or their third- party licensors, to Workers for damages caused by a willful misconduct or gross negligence arising from or related to use of the Platform.

D.4 Indemnification

You agree to indemnify, defend, and hold harmless Joblio, its agents, officers, directors, employees, affiliates, and licensors from any and all losses, claims (including third party and direct claims), damages, actions, suits, demands, judgments, settlements, liabilities, and costs and expenses (including attorneys’ fees and costs) arising out of or related to: (a) your breach of the Terms; (b) your or your Users’ or End Users’ access to, use of, or misuse of the Platform, including via an API; (c) any information or data you provide, including your User Content (including AI- Generated Content) or contact information; (d) your violation of any applicable law or the rights

of any third party; (e) your use of tracking technology; (f) your loss of, or disclosure of, information gained from using the Platform or any Joblio program or service; (g) your actions and processes as an Employer, including application materials, screening, hiring, promotion and demotion processes, decisions and events, your choice of ATS, and any claims arising from a Worker’s progression (or lack therof) through your hiring process; (h) any claims that your use of the Platform or any Joblio program or service, does or did not comply with applicable laws, including data protection laws, Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, the Fair Credit Reporting Act, and similar laws (this includes any claims that Joblio as your agent violated any such laws); (i) the activities of any third- parties you engage to assist you with activities related to your use of the Platform; (j) your use of a Third Party Service, and (k) your violation of any law or the rights of any third party, including data-protection, anti-discrimination, labour, and employment laws. This obligation survives termination.

D.5 User Content and Moderation

Joblio has no obligation to monitor, host, or publish User Content and may remove or restrict any User Content for any or no reason, without notice. User Content is the sole responsibility of the person who provided it, may be inaccurate or unlawful, and Joblio disclaims liability for it. Joblio may use automated and manual means to detect and remove content that violates the Terms or applicable law, including content related to fraud, trafficking, or other illegal harms, and may report unlawful activity to authorities.

Section 230 of the U.S. Communications Decency Act provides:

(1) Treatment of publisher or speaker

No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.

(2) Civil liability

No provider or user of an interactive computer service shall be held liable on account of-

(a) any action voluntarily taken in good faith to restrict access to or availability of material that the provider or user considers to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such material is constitutionally protected; or

(b) any action taken to enable or make available to information content providers or others the technical means to restrict access to material described in paragraph (1).

Joblio is not responsible for User Content, which may be inaccurate, incomplete, misleading, deceptive, or offensive. User Content is the sole responsibility of its original author. Joblio cannot guarantee, and disclaims all liability for, any User Content or company page, including their accuracy, completeness, legality, reliability, legitimacy, truthfulness, or availability. Joblio also has no obligation or liability regarding the accuracy of User Content which may be translated on the Platform via Google Translate API.

When you submit a review, rating, or answer about an employer, you agree that this content, including your job title, location, employment status (current/former), and submission date, may be displayed publicly on the Platform. Joblio is not responsible or liable for this User Content, even if it personally identifies you. If you wish for your content to remain private or anonymous, do not provide it.

You are responsible for all information you provide or request that Joblio publish, whether through the Platform or otherwise, and whether generated by or for you, in any medium, including text, image, mark, logo, video, or audio, all which is considered User Content under the Terms. If you provide User Content, it must comply with the Platform Rules (below), Joblio’s policies, and the Terms.

You accept sole responsibility for: (a) User Content provided by, attributable to, or associated with you, including Ad content, job descriptions, screener questions, and target URLs; (b) websites reachable from target URLs or your Ad; and (c) ensuring that your use of the Platform are lawful and will not cause Joblio to violate any applicable law. Joblio’s publication of your Ad, or reformatting or addition of labels during publication (such as “Powered by Joblio”) does not alter your responsibility.

Joblio may monitor and screen User Content for compliance with its Terms and policies, to prevent potentially illegal or harmful activities, or to prevent other activities that may be detrimental to other Users. In some cases, we may disable or place restrictions on your account or other accounts we suspect are associated with you. Detection methods are not perfect and false positives or false negatives may occur.

Contact Joblio if you believe User Content violates the Terms or Joblio’s policies. Joblio isn’t obligated to monitor Users or User Content, and does not guarantee removal. Reporting features are not commercial products or first response hotlines, and Joblio isn’t obligated to remove any User Content reported to Joblio. Joblio retains sole discretion to determine whether any User Content violates any Terms or Joblio policy and whether to host, publish, or remove any User Content.

Joblio reserves the right to disclose User Content, account information, or any other relevant information to third parties in connection with operating the Platform, to protect itself or others, or to comply with legal obligations or requests like subpoenas, court orders, or warrants. Your identity may be discoverable via such legal requests, even if you post confidentially or anonymously

D.6 Intellectual Property and Licence to User Content

Joblio owns all rights in the Platform and its trademarks and logos. When you provide User Content, you grant Joblio a non-exclusive, worldwide, royalty-free, sublicensable, and transferable licence to use, reproduce, reformat, display, distribute, and create derivative works of that content for the purposes of operating, providing, improving, and promoting the Platform (including translating it and suggesting content to other Users), consistent with the Privacy Policy.

You represent that you own or have the rights to the User Content you provide and that it does not infringe any third party’s rights.

(a) Your Warranties: You represent and warrant that you own your User Content or have the

right to grant this license, and that its use by Joblio will not violate any law or infringe on the rights of any third party or result in any breach of contract between you and any third party.

(b) Feedback: You may provide feedback (errors, improvements, etc.) to Joblio. Joblio can

use this feedback freely, without compensation, and disclose it non-confidentially. You grant Joblio a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, distribute, and exploit all feedback for any purpose. Joblio may disclose or sublicense feedback to any third party. Accepting feedback doesn’t waive Joblio’s rights to similar ideas from other sources.

(c) Removing User Content: You may revoke Joblio’s license to display User Content

granted by you in this Section for certain public or external facing User Content by deleting such User Content from your account or the Platform using the tools we make available. Joblio will cease public display of the relevant User Content within a commercially reasonable term after the User Content has been removed from the Joblio website. If you cannot remove the User Content directly, you may instead submit a request to remove specific User Content by contacting Joblio Customer Support via our Platform contact form from your authenticated Joblio account or from the email address associated with your account. Joblio may require additional information to verify your identity and that you are the rights holder or are authorized to act on behalf of the rights holder for the relevant User Content, and to locate that User Content.

D.7 Translation

The Platform may translate content automatically (including via third-party services). Joblio does not guarantee the accuracy of any translation, and the original-language version controls in case of conflict. You are responsible for confirming the meaning of important terms (such as job offers and contracts) directly with the Employer. These Terms are prepared in the English language only. Joblio does not provide, and is under no obligation to provide, a translation of these Terms into any other language; any translation that may be made available is for convenience only and has no legal effect, and the English-language version of these Terms governs and controls in all respects.

D.8 Communications

(a) Joblio Collects and Processes Communication Data: Operating the Platform involves

processing information about how you use it — for example, searches you run, Opportunities you view, applications you start or submit, and messages you send and receive through Platform communication tools. Joblio processes this information to provide and secure the Platform, to prevent fraud, spam, and abuse, to enforce these Terms, and to measure and improve Platform features. The categories of data, the purposes, the legal bases, and your rights (including your right to object) are described in our Privacy Policy. Joblio engages service providers to assist with this processing under contracts that meet the requirements of Applicable Data Protection Law.

Cookies and Similar Technologies: Joblio and its service providers use cookies, pixels, SDKs, and similar technologies as described in our Cookie Policy. Technologies that are not strictly necessary to provide the Platform are used only with your consent where required by applicable law. You can give, refuse, or withdraw consent at any time through the cookie banner or cookie control center, and withdrawing consent is as easy as giving it.

(b) Testing: Occasionally, Joblio tests improvements and updates to our Platform and services

(including for fraud and bot control), which may affect various aspects of the Platform such as job applications (including delivery of test applications), the ad delivery system, audience, ad performance, ad placement, profiles, resumes, resume search, job search, suggestions, alerts, or formatting. You agree that Joblio may conduct such tests without notice to you. Joblio’s services and their availability may differ by location, and you should check the Platform in your location to see which services are available to you.

(c) Notifications: Notifications (in-app, email, Text Message, or Joblio dashboard) are a

courtesy for an Employer’s activity or a Worker’s activity on the Platform, Joblio Apply, Joblio Messaging, or other communication services. Do not rely on them; for example, follow up separately with to confirm interviews.

(d) Messaging and Emails: Joblio Messaging and other communication services (Text

Message, email, call relay) facilitate contact between Employers and Workers regarding Job Opportunities. You agree to use Joblio Messaging for the limited purpose of discussing or responding to Job Opportunities. We do not guarantee delivery, receipt, access, or action on communications, nor do we guarantee error-free integration with third-party providers on whom these services rely. Messages to closed accounts are undeliverable. Joblio may provide alerts for communication events. Joblio, in its sole discretion, may enable or disable chat and other communication options for Employers and Job Opportunities at any time without notice. Availability depends on various factors, including the Employer enabling the function and meeting specific requirements. When communicating with another user through the Platform, the user’s information and any other conversation participant’s information may be displayed in different ways depending on the platform (browser or mobile) and whether the participant has an Joblio account. While Joblio may group messages into conversations on Joblio Messaging as a courtesy, some related messages may not be grouped. When communicating through the Platform, sender information (e.g., Joblio username, company name, “Employer,” “Employee #,” “Guest (added from email),” or email sender display name) may be displayed differently based on the platform and whether the participant has an Joblio account, and not all information may be visible in all circumstances. You agree to not use Joblio Messaging to send bulk messages to multiple Joblio email aliases, unless specifically authorized in the Joblio interface. Bulk messages may not be delivered or displayed on the Platform effectively and accurately. Sending emails from a third-party client may reveal your address. Joblio is not responsible for message content or how Joblio Messaging is used.

By using the Platform, you agree that Joblio may collect, process, and store your activities and communications on the Platform for service operation, quality, fraud prevention, content moderation, and improvement, as described in the Privacy Policy. Joblio may contact you by

email, phone, SMS, or in-app message about your account and activity; you can manage marketing communications and message preferences as described in the Platform settings, and you can opt out of non-essential messages (for example, by replying STOP to texts where offered). Notifications are a courtesy and should not be relied on — confirm important matters (such as interviews) directly with the Employer.

D.9 Your Account and Contact Information

(a) Account Creation: Some areas of the Platform require registration or account creation.

You are responsible for safeguarding your account credentials. You agree to provide true, accurate, current, and complete information. You may not create multiple accounts or use automated means to create accounts.

(b) Account Security: We encourage you to enable two-factor authentication (2FA) if

available. You are solely responsible for the confidentiality and use of your account credentials and account access, which may not be shared with others. If you intentionally or negligently allow any other person or automated system to access or use your account, you are, to the extent permitted by applicable law, fully responsible for all actions taken through your account. This includes any transactions, communications, or agreements entered into by such third parties, which shall be deemed binding on you as if you had taken such actions yourself.

Changing your 2FA or verification phone number may not update your phone number everywhere (e.g., Worker Profile). Employers may still contact you at the number in your Profile if you’ve opted to be contacted on that page or if you have otherwise caused your phone number to be shared with the Employer.

To counter fraud, Joblio may require you to verify your account with a phone number. In certain markets, you may need to verify your phone number with WhatsApp, a third party. There may be technical issues with any third party, and Joblio is not responsible for such issues, including the ability to send or receive WhatsApp verification messages.

Joblio may send account security notices (e.g., compromised account interaction), but does not guarantee sending or receipt and bears no responsibility for doing so. Joblio disclaims liability and makes no warranty regarding the accuracy, completeness, timeliness, or reliability of such notices. You may use a Passkey (e.g., face scan, fingerprint) to sign in. Passkeys are stored locally on your device, and Joblio does not receive biometric data or other Passkey-related information. Joblio is not responsible for Passkey data collection, use, storage, processing, or loss, nor related legal obligations. If you prefer not to use a Passkey, other sign-in methods are available.

(c) Disabling Accounts: Joblio may, in its sole discretion, disable any account or restrict your

ability to use all or parts of the Platform, for any reason or no reason without notice. Although Joblio may indicate reasons for such decisions, we cannot always do so. We reserve the right to make such decisions in our interest or our Users’ interest. You agree that Joblio has no liability or obligation to you or anyone else arising from such decisions.

(d) Your Contact Information: Joblio may contact you via your account, email, phone

(mobile included), or postal mail, using information you provide or Joblio obtains from third parties. By providing a phone number you confirm you are the primary user and subscriber to the telephone number entered, and agree to receive calls and Text Messages at that number, even on mobile, which may be automated. “Automated” on the Platform refers to sending messages to your provided number, not number generation. Promptly update your number if it changes. You agree that providing your number or using the Platform establishes a business relationship, allowing Joblio to send you related Text Messages. To stop Text Messages, reply STOP or contact Joblio Customer Support. Other unsubscribe attempts may not be recognized. Replying STOP to a Joblio text alert unsubscribes you from those specific alerts. For subscribed offerings like Hiring Events, reply STOP within those specific message flows. Replying STOP only unsubscribes you from Text Messages; other communications may continue. You can also revoke Text Message consent by closing your Joblio account. Joblio is not responsible for third parties you’ve given your number to. To stop marketing/commercial emails or manage preferences, update email settings on your Joblio account or use the unsubscribe link in the messages.

(e) Short Code Text Messages: You may be offered the option to receive short code text

messages from Joblio. These messages fall into distinct categories:

i. For Workers: You may receive short code text messages regarding (i) employer responses and interviews, or (ii) recruiter invites. You can cancel these messages at any time by texting “STOP” to the relevant short code, by texting “STOP” to both short codes to unsubscribe from both categories, or by opting out via Communication Settings.

ii. For Employers: You may receive short code text messages about interviews scheduled with Workers through Joblio. You can cancel these messages at any time by texting “STOP” to the relevant short code or by opting out via Communication Settings.

iii. For all short code text messages: After you cancel, we will send you a response message to confirm that you have been unsubscribed. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent by you to Joblio, and by Joblio to you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our Privacy Policy.

(f) Phone Number Only (PNO) Accounts: In certain countries, you may create an account

using only a phone number and a WhatsApp account. You acknowledge the limitations of PNO Accounts, including that if you lose access to your phone number, you may lose access to your account and data, and that password recovery may not be possible. You represent that you are the primary user of the telephone number registered. If the phone number associated with your PNO Account has been recycled or a third party has access

to it, there is a risk that a third party could access your PNO Account. To unsubscribe at any time from non-transactional WhatsApp messages connected to your PNO Account, reply STOP by WhatsApp to the relevant message. DUE TO THE UNSTRUCTURED CONVERSATIONAL FORMAT OF THIS SERVICE, WE MAY NOT RECOGNIZE OTHER UNSUBSCRIBE ATTEMPTS. Please note that since PNO Accounts depend on the functionality of third-party providers, there may be technical issues on the part of those providers. Joblio accepts no liability regarding phone numbers in PNO accounts being recycled or Workers losing access to such phone numbers.

D.10 Payment Terms

(a) Obligation to Pay: You agree to pay all charges for services you purchase and will be

charged as indicated on the Platform or in a separate Insertion Order. Joblio offers many of its services for free, especially for Workers. We may start charging for such free services, restrict their use, or add them to other services or features in our sole discretion.

(b) Billing: Invoices may be sent electronically. By providing a payment method, you

authorize Joblio to charge it for all fees owed.

If your Joblio employer account has a credit card or other payment method on file, such as bank account information for Automatic Clearing House (“ACH”) payment, Joblio may charge that payment method for any programs or services you order and for any outstanding payments, including to correct billing errors.

By providing your bank account information and signing up for direct debits from Joblio, you authorize Joblio to use ACH to debit the bank account specified for any amount owed for charges arising from your use of Joblio’s services or purchase of programs or services from Joblio, pursuant to these terms, until this authorization is revoked.

Your credit card, bank account, and related billing and payment information may be shared by Joblio with companies who work on Joblio’s behalf, such as payment processors, collection agencies or credit agencies, for the purposes of checking credit, effecting or pursuing payments to Joblio, and servicing your account. Joblio may obtain updated payment information for credit and debit cards through payment card networks, card issuers or other third party sources. Joblio may use the updated card and bank account information to charge amounts you owe for purchase of any Joblio service unless otherwise indicated by You. Joblio shall not be liable for any use or disclosure of such information by such third parties. You may not delete a credit card from your Joblio account if it is the only payment method on file and you have outstanding invoices or charges to your Joblio account. Joblio may also provide information in response to valid legal process, such as subpoenas, search warrants and court orders, or to establish or exercise its legal rights or defend against legal claims. Joblio shall not be liable for any use or disclosure of such information. You waive all claims relating to charges unless claimed within 120 days after the charge (this does not affect your credit card issuer rights).

(a) Late or Outstanding Payments: To the extent permitted by law, if you have an unpaid or

outstanding invoice or account balance for any Joblio program or service, Joblio reserves the right to suspend or terminate your use of that Joblio program or service as well as any

other Joblio program or service, including those Joblio programs and services where you do not have an unpaid invoice or account balance. Joblio may elect to apply (i) penalties for late payment as per the maximum interest permitted by law and (ii) any reasonable expenses and attorney fees Joblio incurs collecting such late payments. You agree to pay (i) penalties for late payment as per contemporaneous US Federal Reserve interest rates plus 10%, or the maximum interest permitted by law, whichever is lower, and (ii) a statutory lump-sum indemnity for recovery cost, if provided for under applicable laws.

(b) Taxes and Fees: All charges exclude VAT and all other applicable taxes and government

charges. You are responsible for any applicable taxes, duties, or levies (including sales, use, value-added, withholding or similar taxes). We will calculate and bill you applicable taxes based on your location or, as applicable, the location of any Employer that you link or add to your Joblio account. You are solely responsible for withholding tax remittances. Joblio accepts no liability. (If you are in Japan, Japanese consumption tax will apply on the import of all Joblio services.) Additional fees, such as bank transfer fees or credit card payment processing fees, may be imposed by your bank or credit card provider. You are responsible for any such fees.

(c) Regulatory Fees: Where required by applicable law, Joblio may add regulatory or

compliance-related fees to your charges. Any such fees will be itemized on your invoice.

(d) Currency: Unless otherwise stated at the time of purchase, all charges are payable in U.S.

Dollars. Joblio may, in its sole discretion, make other currencies available.

(e) Subscriptions: If you purchase a subscription, you agree that it will automatically renew

and that Joblio will charge you on a recurring basis until you cancel. Pausing a subscription does not cancel it. Your subscription will continue to automatically renew after being unpaused. THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED BILLING CYCLES UNDER THE APPLICABLE SUBSCRIPTION PLAN. AMOUNTS FOR FUTURE PREPAID UNUSED BILLING CYCLES MAY RESULT IN A PRORATED REFUND OF THE UNUSED BILLING CYCLES, WHICH SHALL BE DETERMINED IN JOBLIO’S SOLE DISCRETION. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period.

(f) Refunds: Except as otherwise provided in the Terms, Joblio may offer refunds for Joblio

services only for a period of four (4) months from the date of purchase, at its sole discretion. Notwithstanding the foregoing, Joblio will not provide refunds in case of abuse of our policies, and any and all refunds are ultimately at the sole discretion of Joblio.

D.11 AI Features and AI-Generated Content

Joblio uses automated tools, including artificial intelligence and machine-learning models (which may be provided in whole or in part by third parties), to help Workers and Employers find and evaluate one another — for example, to search and rank profiles and Opportunities, generate suggestions, produce summaries or highlights, translate content, and draft or suggest profile text or messages (“AI Features,” and content they generate, “AI-Generated Content”).

AI Features are facilitation and information tools only. They help Users find each other more efficiently; they do not recruit, source, vet, endorse, or select anyone, and they do not make, and are not authorized to make, any hiring, screening, or contact decision. Any suggestion, ranking, score, summary, or highlight is informational, may be inaccurate or incomplete, does not reflect any judgment or endorsement by Joblio, and is not a guarantee of suitability, interest, qualification, eligibility, or any outcome. Every decision remains with the Worker and the Employer, and you agree not to use any AI Feature or AI-Generated Content as a substitute for your own independent judgment or as the sole or primary basis for any decision.

AI-Generated Content is provided “as is,” must be reviewed by you before use, and is used at your own risk. By adopting, submitting, or sharing AI-Generated Content, you become responsible for it as your own User Content. AI-Generated Content is not, and may not be relied on as, legal, medical, financial, or career advice, and does not bind Joblio.

D.12 Termination

You may stop using the Platform and close your account at any time. Joblio may, at its sole discretion, suspend or terminate your account, remove your content, or restrict, suspend or terminate your access to any part of the Platform, at any time, for any or no reason, without prior notice or liability. Reasons for such action may include a violation of the Terms or Joblio’s policies, actions that harm Joblio or its Users or third-parties, violation of applicable law, or for business convenience. We are not obligated to provide a reason for termination. Provisions that by their nature should survive termination will survive, including those on indemnification, limitation of liability, disclaimers, intellectual property, dispute resolution, governing law, and payment obligations.

D.13 Dispute Resolution

This Section D.13 is referred to as the “Arbitration Agreement.” This Section applies to all Users located in the United States. Please read it carefully as it affects your legal rights. As a Worker, you may opt out of this Arbitration Agreement by following the process described below in subsection 13(k) (“30-Day Opt-Out Period”).

(a) Applicability of Arbitration Agreement. Subject to the terms of this Arbitration

Agreement, you and Joblio agree that any disagreement, controversy, claim, or legal proceeding or petition of any kind (whether based in contract, tort, statute, regulation, equity, or any other legal or equitable theory) arising out of or relating in any way to the Platform or your interactions with it, any communications you send or receive, any programs or services used, provided, sold, or distributed through the Platform, the Terms or prior versions of the Terms, or any aspect of your relationship with Joblio (each, an “Arbitration Dispute”), between you and Joblio or between you and any other User, will be resolved by binding arbitration, rather than in court, except that: (1) you or Joblio may assert claims in small claims court if such claims qualify and remain in small claims court; (2) you or Joblio may assert claims in court or other forums for infringement or other misuse of intellectual property rights or validity of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, or copyrights) but excluding all patent validity, infringement, or licensing Disputes (defined below, in Section D.14(a))

(patent Disputes remain subject to mandatory arbitration); and (3) you may assert claims that by law cannot be subject to a pre-dispute arbitration agreement, including under the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021, unless you voluntarily elect to submit such claims to arbitration. For purposes of this Arbitration Agreement, “Arbitration Dispute” includes Arbitration Disputes that involve facts occurring before the existence of this Arbitration Agreement, unless you notified Joblio of that dispute before accepting the Terms that contain this Arbitration Agreement, as well as Arbitration Disputes that may arise after the termination of your account or relationship with Joblio.

You are agreeing to the Terms, including this Arbitration Agreement, for yourself as a Worker for all of your Worker accounts, and for yourself and the Employer for any Employer accounts to which you have access.

As set out in the prior paragraph, this Arbitration Agreement requires you to arbitrate not only Arbitration Disputes between you and Joblio but also Arbitration Disputes between you and any other User. Each User agrees with every other User that Arbitration Disputes are subject to this Arbitration Agreement. For avoidance of doubt, the absence of a separate or direct contract between Users does not limit the applicability or enforceability of this Arbitration Agreement in regard to disputes between Users.

This Arbitration Agreement also applies to Arbitration Disputes between you and any third-party beneficiary. Each User is an express intended third-party beneficiary of Joblio’s and every other User’s agreement to arbitrate Arbitration Disputes. Express intended third- party beneficiaries also include: Joblio’s parents, subsidiaries, and affiliates; Joblio’s employees, agents, and contractors; all Third-Party Services and all third-party vendors or processors, including background check services, identity verification or fraud detection or bot mitigation services, license verification services, and payment processors. All of these third-party beneficiaries may invoke and enforce this Arbitration Agreement to the maximum extent permitted by law, regardless of whether Joblio is a party to the Arbitration Dispute.

(b) Waiver of Jury Trial. YOU AND JOBLIO HEREBY WAIVE ANY RIGHT TO SUE IN

COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Joblio are instead electing that all Arbitration Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified above in subsection 13(a) (“Applicability of Arbitration Agreement”). There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

(c) Waiver of Class and Other Non-Individualized Relief. YOU AND JOBLIO MAY BRING

ARBITRATION DISPUTES ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS, AND HEREBY WAIVE ALL RIGHTS TO HAVE ANY ARBITRATION DISPUTE BE BROUGHT, HEARD, ADMINISTERED, OR RESOLVED IN ANY FORUM ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary

to provide relief warranted by the party’s individual claim. Nothing in this subsection is intended to, nor shall it, affect the terms and conditions under subsection 13(j) (“Mass Arbitration Procedures”) below. Notwithstanding anything to the contrary in this Arbitration Agreement, if a final decision, not subject to any further appeal or recourse, determines that the limitations of this subsection 13(c) (“Waiver of Class and Other Non- Individualized Relief”) are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Joblio agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in Erie County, New Tork. You and Joblio agree that any claims or requests for relief that are severed from an arbitration shall be stayed by the court in which the severed claims or requests for relief are filed, until all claims that remain in arbitration are finally resolved. This subsection does not prevent you or Joblio from agreeing to settlement and settling claims on a class-wide or mass settlement basis.

(d) Informal Dispute Resolution. For any Arbitration Dispute that arises between you and

Joblio, Joblio is committed to working with you to reach a prompt and mutually beneficial resolution without need for arbitration. You and Joblio agree to participate in good faith informal efforts to resolve Arbitration Disputes before initiating any arbitration (“Informal Dispute Resolution”).

To initiate Informal Dispute Resolution, you or Joblio must give notice in writing to the other (“Notice”). The Notice must include: (1) the name, mailing address, phone number, and email address of the initiating party, including the email address(es) associated with all of your Joblio account(s); (2) the name, mailing address, phone number, and email address of the initiating party’s counsel, if any; and (3) a description of the Arbitration Dispute, including relevant facts and the specific relief sought. The Notice must also be signed by the party initiating the Arbitration Dispute (i.e., either you personally or a Joblio representative). Your Notice to Joblio must be sent by certified mail or Federal Express (signature required) to the following address listed on Schedule 1. Joblio will send Notice to your email address or mailing address on file. It is your responsibility to ensure your contact information is correct and up to date.

The Informal Dispute Resolution process lasts 45 days after receipt of a Notice and is a mandatory precondition to commencing arbitration. Arbitration cannot be commenced until the end of the Informal Dispute Resolution period. During this 45-day period, you and Joblio agree to engage in good faith efforts to resolve the Arbitration Dispute. You and Joblio agree that either you or Joblio may ask the other to meet and confer telephonically (“Informal Dispute Resolution Conference”) and, if requested, the other agrees to participate in the Informal Dispute Resolution Conference. If you are represented by counsel, your counsel may participate in the Informal Dispute Resolution Conference, but you must also personally participate. The Informal Dispute Resolution Conference shall be individualized, i.e. between you (the individual party identified by name in the Notice) and Joblio, even if the same law firm, group of law firms, or organizations represents multiple parties in similar Arbitration Disputes, unless Joblio and all parties agree otherwise. The statute of limitations and any filing deadlines shall be tolled while you and Joblio engage in Informal Dispute Resolution.

If Informal Dispute Resolution does not resolve satisfactorily within 45 days after receipt of a Notice, you and Joblio agree that any party to the Arbitration Dispute may initiate arbitration.

(e) Arbitration Rules and Procedures. The Federal Arbitration Act (“FAA”), 9 U.S.C. § 1 et

seq., shall govern the interpretation and enforcement of this Arbitration Agreement. The laws of the State of New York (excluding its conflict-of-law rules) shall govern all other aspects, including substantive rights and obligations, of Arbitration Disputes to the extent consistent with the FAA.

The arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with its rules and procedures, including, where applicable, the AAA Mass Arbitration Supplementary Rules, as modified by this Arbitration Agreement. If there is a conflict between this Arbitration Agreement and the AAA Rules, this Arbitration Agreement governs to the extent permitted by the applicable AAA Rules. – If the Arbitration Dispute is between you as a Worker and Joblio, or is otherwise a consumer dispute, the AAA’s Consumer Arbitration Rules and Fees in effect at the time of the arbitration will apply. The AAA Consumer Arbitration Rules are currently available at https://www.adr.org/media/yawntdvs/2025_consumer_arbitration_rules.pdf. Additional information, including the AAA’s consumer fee schedule and Mass Arbitration Supplementary Rules, are available at https://www.adr.org/industries/consumer/#rules- forms-and-fees. – If the Arbitration Dispute is between you as an Employer and Joblio, or is otherwise a commercial dispute, the AAA’s Commercial Arbitration Rules and Fees in effect at the time of the arbitration will apply. The AAA Commercial Arbitration Rules are available at https://www.adr.org/media/lwanubnp/2025_commercialrules_web.pdf. Additional information, including the AAA’s commercial fee schedule, is available at https://www.adr.org/industries/commercial/#rules-forms-and-fees. – If the Arbitration Dispute is between a Worker and an Employer, or is otherwise an employment dispute, the AAA’s Employment Arbitration Rules and Fees in effect at the time of the arbitration will apply. The AAA Employment Arbitration Rules are available at https://www.adr.org/rules-forms-and-fees/employment. Additional information, including the AAA’s employment fee schedule, is available at https://www.adr.org/rules- forms-and-fees/employment. If the AAA is unavailable to administer the arbitration, the parties to the Arbitration Dispute will engage in good faith to mutually agree on a different arbitration provider. If the parties cannot agree, either party may apply to a court of competent jurisdiction with authority over the location where the arbitration will be conducted to appoint a neutral arbitrator who shall act under this Arbitration Agreement with the same force and effect as if such arbitrator had been specifically named herein.

To initiate arbitration, a party must file a demand for arbitration (“Demand”) with the AAA by following the procedures required by the AAA under the applicable rules

identified above. Any Demand you send to Joblio must be sent by certified mail or Federal Express (signature required) to the address listed on Schedule 1. Joblio will send the Demand to your email address or mailing address on file. It is your responsibility to ensure your contact information is correct and up to date. If the party requesting arbitration is represented by counsel, the Demand must also include counsel’s name, mailing address, phone number, and email address. Such counsel must also sign the Demand. By signing the Demand, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that, consistent with the standards set forth in Federal Rule of Civil Procedure 11(b): (1) the Demand is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery. If, after notice and a reasonable opportunity to respond, the arbitrator determines that any standard set forth in Federal Rule of Civil Procedure 11(b) has been violated, the arbitrator may impose an appropriate sanction on any attorney, law firm, or party that violated the standard or is responsible for the violation, including an award of attorneys’ fees and costs.

Unless you and Joblio agree otherwise, or unless the Mass Arbitration procedures discussed below in subsection 13(k) (“Mass Arbitration Procedures”) are triggered, the arbitration,

Nothing in this Arbitration Agreement prevents or excuses any party from exhausting administrative remedies, if any, by filing any charges or complaints required by any governmental agency (including the Equal Employment Opportunity Commission or similar state or local agency) before bringing an Arbitration Dispute in arbitration.

(f) Confidentiality. The parties agree that all materials, documents, and information

exchanged during arbitration shall be kept confidential and shall not be shared with anyone except the attorneys, accountants, business advisors, or insurance providers or representatives of the parties to the Arbitration Dispute, provided that each such recipient agrees to maintain the confidentiality of all such materials, documents, and information.

(g) Arbitrator. The arbitrator will be either a retired judge or an attorney in good standing

from the AAA’s roster of arbitrators.

(h) Authority of Arbitrator. The arbitrator shall have exclusive authority to resolve any

disputes regarding the interpretation, applicability, enforceability, revocability, scope, or validity of this Arbitration Agreement or any part of this Arbitration Agreement, except that only a court of competent jurisdiction (and not an arbitrator) shall have the exclusive authority to resolve any disputes regarding subsection 13(c) (“Waiver of Class and Other Non-Individualized Relief”) or subsection 13(j) (“Mass Arbitration Procedures”), including any argument that all or part of those subsections are unenforceable, illegal, void or voidable, or that those subsections have been breached. The arbitrator shall have the

authority to grant motions dispositive of all or part of any Arbitration Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding. Judgment on the arbitration award may be entered in any court having jurisdiction.

(i) Attorneys’ Fees and Costs. The parties shall bear their own attorneys’ fees and costs in

arbitration unless otherwise required by applicable law or unless the arbitrator finds that either the substance of the Arbitration Dispute or the relief sought in the Demand was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).

(j) Mass Arbitration Procedures. If 25 or more substantially similar Demands are filed

against or on behalf of the same party or related parties within a 90-day period and representation of the parties is consistent or coordinated across the cases (“Mass Arbitration”), the following additional procedures shall apply. If the parties disagree as to whether a series of Demands constitutes a Mass Arbitration, the AAA shall decide.

i. Bellwether Arbitrations. Counsel for each side shall select five Demands for a total of ten Demands to proceed in arbitration in bellwether proceedings to be resolved individually (“Bellwether Arbitrations”).

ii. Stay of Non-Bellwether Arbitrations. All other Demands in the Mass Arbitration (“non-Bellwether Arbitrations”) shall be held in abeyance and stayed pending completion of the Bellwether Arbitrations and the global mediation described below. During the stay, no one is authorized to accept or administer non-Bellwether Arbitrations, and no arbitration costs or fees shall be due other than for the Bellwether Arbitrations.

iii. Global Mediation. After the Bellwether Arbitrations are completed, the parties agree to engage in a global mediation of all unresolved Demands in the Mass Arbitration (“Global Mediation”).

iv. Election to Proceed in Court. If the Global Mediation is not successful, any party to the Mass Arbitration may opt out of arbitration and elect to have the remaining claims resolved in court consistent with the waiver set forth above in subsection 13(c) (“Waiver of Class and Other Non-Individualized Relief”). Any such election must be exercised within 45 days of the completion of the Global Mediation.

v. Batch Arbitrations. If the Mass Arbitration remains unresolved 45 days after the completion of the Global Mediation, then the AAA shall: (1) administer the remaining Demands in batches of 100 Demands per batch (or, if there are less than 100 Demands, then a batch consisting of the remaining Demands); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one procedural calendar, one final merits hearing (if any) to be held by videoconference, and one final award, which will provide for

any and all relief to which the arbitrator determines each individual party is entitled. The AAA shall administer all batches concurrently, to the greatest extent possible.

vi. Tolling. For any Demand subject to these Mass Arbitration procedures, any applicable statute of limitations shall be tolled from the date the Demand is filed and shall remain tolled until either a party opts out of arbitration pursuant to subsection 13(j)(iv) (“Election to Proceed in Court”) above or, if no party opts out, 45 days after the completion of the Global Mediation.

vii. Streamlined Discovery. Any party shall be authorized to designate and rely on written discovery responses or deposition testimony from one arbitration proceeding in other arbitration proceedings in lieu of responding to substantially similar discovery requests and deposition questions in substantially similar proceedings.

The parties agree that Demands are “substantially similar” if they arise out of or relate to the same event(s) or factual scenario and raise the same or similar legal issue(s). The parties agree to cooperate in good faith with the AAA to implement the Mass Arbitration procedures, as well as any steps to minimize the time and costs of arbitration. This subsection 13(j) (“Mass Arbitration Procedures”) shall in no way be interpreted as authorizing or creating a class, collective, or representative arbitration or action.

(k) 30-Day Opt-Out Period. As a Worker, you may opt out of this Arbitration Agreement for

your Worker account(s) by sending a written opt-out notice (“Opt-Out Notice”) to Joblio. To be effective, you must send your Opt-Out Notice within 30 days after first accepting Terms that contain this Arbitration Agreement. Any Opt-Out Notice sent before acceptance of these Terms will have no effect. To opt out, you must use one of the following two methods: (1) complete the Opt-Out Notice form by providing all information required on the form and email it to the applicable email address listed on Schedule 1; or (2) send an email to the applicable email address listed on Schedule 1 that includes, in the following order, (a) a statement that “I am writing to provide notice that I’m opting out of the Arbitration Agreement in Joblio’s Terms of Service”, (b) your full name, (c) your mailing address, (d) your phone number, (e) all email address(es) associated with the Worker account(s) for which you are opting out, and (f) the date of your Opt-Out Notice. You must send your Opt-Out Notice from an email address associated with a Worker account that belongs to you and for which you are opting out. You may opt out for your own Worker account(s) but cannot opt out for any other Worker and cannot opt out for any Employer account(s).

(l) If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to

apply to you. Opting out of this Arbitration Agreement has no effect on any arbitration agreements that you may already have with Joblio, which will remain in effect, and has no effect on any arbitration agreements with Joblio you may enter in the future.

(m) Severability. Except as provided above in subsection 13(c) (“Waiver of Class and Other

Non-Individualized Relief”), if any part or parts of this Arbitration Agreement are found under the law by either an arbitrator or a court of competent jurisdiction to be invalid or

unenforceable, then such specific part or parts shall be of no force and effect and shall be severed, and the remainder of this Arbitration Agreement shall continue in full force and effect.

(n) Statute of Limitations. You and Joblio agree that all applicable statutes of limitation will

apply to arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction, adjusted for the tolling provided for above in subsection 13(d) (“Informal Dispute Resolution”) and, if applicable, subsection 13(j) (“Mass Arbitration Procedures”), or it will be forever time barred.

(o) Modification. If Joblio makes any future material modification to this Arbitration

Agreement, Joblio will notify you. Such modification will go into effect 14 days after the notice or whenever you affirmatively accept the modified Terms, whichever occurs first. Such modification will not apply to Arbitration Disputes that have arisen before the date the modification goes into effect.

(p) Survival. This Arbitration Agreement survives any termination of your account or

relationship with Joblio.

D. 14 Contracting Entity

Your agreement is with Joblio Inc.

D. 15 Force Majeure

Under no circumstances shall Joblio or its affiliates be liable for any delay or failure to perform its obligations under these Terms resulting from events beyond its reasonable control, including acts of God, natural disasters, pandemics, labor disputes, power or internet outages, telecommunication failures, civil disturbances, embargoes, governmental actions, war, terrorism, riots, acts of civil or military authorities, fire, floods, accidents, epidemics, or strikes

D. 16 Governing Law, Venue and Waiver Provisions

(a) Governing Law and Venue: The governing law for the Terms and any disputes arising

out of or in connection with the Terms or related in any way to the Platform (“Dispute”), and the venue for any Dispute will be as follows:

i. If you are located in the United States, The Federal Arbitration Act (FAA) shall govern the interpretation and enforcement of the Arbitration Agreement in Section D.13, above. The laws of the State of New York (excluding its conflict-of-law rules) shall govern all other aspects of these Terms, including Disputes and Arbitration Disputes subject to the Arbitration Agreement (to the extent consistent with the FAA). To the extent that a Dispute is not covered by the Arbitration Agreement in Section D.13, it shall proceed before the state or federal courts located in Erie County, New York, and both you and Joblio submit to the exclusive personal jurisdiction of those courts (except for small claims court actions which may be brought in the county where you reside).

ii. If you are located in Japan, the Terms and any Disputes will be governed as to all matters, including the validity, construction and performance of the Terms, by and under the laws of Japan without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in, and each of the Parties hereby consent to the exclusive personal jurisdiction of the courts located in: Tokyo, Japan.

iii. If you are an Employer located in Brazil, the Terms and any Disputes will be governed as to all matters, including the validity, construction and performance of the Terms, by and under the laws of the Federative Republic of Brazil without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in, and each of the Parties hereby consent to the exclusive personal jurisdiction of the courts located in: São Paulo, state of São Paulo, Brazil.

iv. If you are an Employer located in India, the Terms and any Disputes will be governed as to all matters, including the validity, construction and performance of the Terms, by and under the laws of the Republic of India without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in, and each of the Parties hereby consent to the exclusive personal jurisdiction of the courts located in: Bangalore, state of Karnataka, India.

v. If you are an Employer located in the Asia-Pacific Region (defined above), the Terms and any Disputes will be governed as to all matters, including the validity, construction and performance of the Terms, by and under the laws of the Republic of Singapore without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in, and each of the Parties hereby consent to the exclusive personal jurisdiction of the courts located in: The Republic of Singapore.

vi. If you are an Employer primarily supported by Joblio’s UK office, the Terms and any Disputes will be governed as to all matters, including the validity, construction and performance of the Terms, by and under the laws of England and Wales without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in, and each of the Parties hereby consent to the exclusive personal jurisdiction of the courts located in: London, England.

vii. If you are an Employer primarily supported by Joblio’s office in France, the Terms and any Disputes will be governed as to all matters, including the validity, construction and performance of the Terms, by and under the laws of France without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in, and each of the Parties hereby consent to the exclusive personal jurisdiction of the courts located in: Paris, France.

viii. If you are an Employer primarily supported by Joblio’s office in Italy, the Terms and any Disputes will be governed as to all matters, including the validity, construction and performance of the Terms, by and under the laws of Italy without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in, and each of the Parties hereby consent to the exclusive personal jurisdiction of the courts located in: Milan, Italy.

ix. If you are an Employer primarily supported by Joblio’s offices in Canada, the Terms and any Disputes will be governed as to all matters, including the validity, construction and performance of the Terms, by and under the laws of Ontario, Canada without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in, and each of the Parties hereby consent to the exclusive personal jurisdiction of the courts located in: Province of Ontario.

x. If you are an Employer primarily supported by Joblio’s Germany office, the Terms and any Disputes will be governed as to all matters, including the validity, construction and performance of the Terms, by and under the laws of Germany without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in, and each of the Parties hereby consent to the exclusive personal jurisdiction of the courts located in: Dusseldorf, Germany.

xi. If you are located elsewhere and none of the above conditions apply, the Terms and any Disputes will be governed as to all matters, including the validity, construction and performance of the Terms, by and under the laws of the Republic of Ireland without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in, and each of the Parties hereby consent to the exclusive personal jurisdiction of the courts located in: Dublin, Ireland. Despite the application of Irish law, if you are a consumer resident in the EU, you also enjoy the protection of the mandatory provisions of the law of the country in which you have your habitual residence. The application of mandatory provisions limiting the choice of law and in particular the application of mandatory laws of the country in which you have your habitual residence, such as consumer protection laws, shall remain unaffected.

(b) Jury Trial Waiver: If you are located in the United States, TO THE FULLEST EXTENT

PERMITTED BY LAW, YOU AND JOBLIO EACH WAIVE ANY RIGHT TO A JURY TRIAL IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE Platform. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVING ANY RIGHT TO A JURY TRIAL. YOU FURTHER ACKNOWLEDGE THAT THIS WAIVER IS A MATERIAL INDUCEMENT FOR JOBLIO TO PROVIDE YOU ACCESS TO THE Platform.

(c) Class Action Waiver: YOU AND JOBLIO AGREE NOT TO SERVE AS A CLASS

PLAINTIFF OR CLASS REPRESENTATIVE, JOIN AS A CLASS MEMBER, OR PARTICIPATE AS AN ADVERSE PARTY IN ANY WAY IN A CLASS ACTION, REPRESENTATIVE, OR COLLECTIVE LAWSUIT AGAINST THE OTHER. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVING ANY RIGHT TO BRING OR TAKE PART IN ANY SUCH CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION. YOU FURTHER ACKNOWLEDGE THAT THIS WAIVER IS A MATERIAL INDUCEMENT FOR JOBLIO TO PROVIDE YOU ACCESS TO THE Platform.

(d) Pre-Suit Discovery Waiver: Consistent with the waiver of class action above, YOU AND

JOBLIO EXPRESSLY WAIVE ANY RIGHT TO CONDUCT PRE-SUIT DISCOVERY, INCLUDING DISCOVERY UNDER RULE 202 OF THE NEW YORK RULES OF CIVIL PROCEDURE OR ANY ANALOGOUS PROVISION UNDER OTHER APPLICABLE LAW, FOR THE PURPOSE OF INVESTIGATING POTENTIAL CLASS, REPRESENTATIVE, OR COLLECTIVE CLAIMS OF ANY KIND, INCLUDING ANY “MASS” ARBITRATION FILINGS, AGAINST EACH OTHER. ADDITIONALLY, YOU ALSO AGREE TO WAIVE ANY RIGHT TO SUCH PRE- SUIT DISCOVERY SEEKING A USER’S IDENTIFYING INFORMATION FROM JOBLIO. You further agree that all such subpoenas and discovery proceedings arising from such subpoenas shall be issued from, brought, and resolved exclusively in the state courts located within Erie County, New York or the federal courts in the Western District of New York, as appropriate, and you agree to submit to the personal jurisdiction of each of these courts for such discovery proceedings. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVING

D. 17. Changes to the Terms

We may change these Terms as needed, for example to accurately describe and cover updated Joblio programs and services, to comply with legal or regulatory requirements, to prevent abuse or harm through the Platform, or change the contact information. If we materially change these Terms, we will notify you of such changes by reasonable means, except in urgent or emergency situations like complying with legal requirements or stopping ongoing abuse. These revised Terms will also be posted on the Platform.

Your access to or use of the Platform following any such changes to the Terms will constitute your affirmative acceptance of such changes. If you disagree with the updated Terms, you should stop using our Platform. Any changes to our Terms will not apply to any claim brought prior to the date on which we posted the revised Terms incorporating such changes, or otherwise notified you of such changes.

We may, at any time and without liability or notice, modify or discontinue all or part of the Platform (including access to the Platform via any third-party links); charge, modify, or waive any fees required to use the Platform; or offer opportunities to some or all Platform users.

D. 18 Use by Minors

The Platform is intended for adults seeking and offering work, and minimum age requirements apply. In the European Economic Area, the United Kingdom, and Switzerland, the Platform is available only to individuals aged 18 or over. In all other jurisdictions, the Platform is available only to individuals aged 16 or over, unless a higher minimum age applies under local law, in which case that higher age applies. The Platform is not available to anyone under 16 in any jurisdiction, and Joblio does not knowingly permit access to, or collect Personal Data from, children below the applicable minimum age. By accessing or using the Platform, you represent that you meet the minimum age requirement that applies to you. Where local law sets a higher age of majority or a higher minimum working age than the ages stated above, you are also responsible for complying with that law. Joblio applies age-assurance measures designed to prevent access by individuals below the applicable minimum age. These measures are described further in our Privacy Policy. If Joblio becomes aware that an individual below the applicable minimum age has created an account or provided Personal Data through the Platform, Joblio will restrict or close the account and delete that individual’s Personal Data from its systems, including excluding it from any use to develop or train models under Section D.8(b), except where retention is required by law.

D. 19. Prohibited Uses

You agree not to, directly or indirectly: access the Platform other than through provided interfaces; scrape, data-mine, or use bots without written permission; provide false information or impersonate others; charge Workers prohibited fees or facilitate trafficking, forced labour, or other exploitation; post unlawful, fraudulent, discriminatory, harassing, or harmful content; interfere with the Platform’s operation or security; infringe others’ rights; sell Personal Data; or otherwise violate applicable law. Failure to comply is a material breach, and Joblio may take action including content removal and account termination.

D. 20. External Platforms and Third-Party Services

The Platform may link to or integrate Third-Party Services and external Platforms that Joblio does not control. Your use of them is at your own risk and subject to their terms. Joblio is not responsible for them and is not a party to any transaction you complete with a third party.

D. 21. Entire Agreement; Severability; Assignment

These Terms constitute the entire agreement between you and Joblio and supersede all prior or contemporaneous agreements, statements, communications, quotes, purchase order or invoices. Each provision of the Terms is a separately enforceable provision. If any part or parts of the Terms are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed, and the remainder of the Terms shall continue in full force and effect.

D. 22. Notices and Questions

Notices to Joblio should be sent to the applicable email address listed on Schedule 1. Notices to you may be sent to the contact information on your account. For questions, contact Joblio at the applicable email address listed on Schedule 1.

D. 23. Platform Rules

Your use of the Platform is conditioned on your adherence to these rules and any other policies or rules listed on the Platform. Failure to comply is a material breach of the Terms. Joblio may, at its discretion and without notice, take measures against users or activity violating rules, including content removal, service restrictions, logging out, or account disabling.

DO NOT, directly or indirectly:

● Access the Platform through any means other than the public interfaces provided by Joblio;

● Access any data, especially personal data, by automated means or otherwise, without permission;

● Provide any false or fake information; impersonate any person or entity; or create fake accounts;

● Provide any instructions, system prompts, code, or data with the intent or effect of damaging, disrupting, disabling, harming, impairing, interfering with, manipulating, altering, intercepting, expropriating, or otherwise impeding the proper or intended functioning of the Platform, or any data, program, system, services, equipment or communication;

● Bypass any security measures or Platform limitations;

● Cause, authorize, or contribute to: (1) fraudulent or otherwise invalid Platform activity such as impressions, clicks, or Applications; (2) manipulation of Ad placement, bidding, or any other part of the Platform; (3) unauthorized automations or inaccurate reporting of any measurements of user activity including applications; (4) circumventing charges you owe to Joblio, such as by preventing the reporting of an application; or (5) advertisement of goods or services through the Platform;

● Use the services with the intent or effect of damaging, disrupting, disabling, harming, impairing, interfering with, intercepting, expropriating or otherwise impeding our services, the appearance of our services, the Platform, or any systems;

● Use the Platform, including AI-Generated Content, to harm or violate the rights of any person, especially minors;

● Use AI-Generated Content to provide legal, medical, or financial advice;

● Use or misappropriate the Platform for your own commercial gain;

● Use any automated system (bots, scrapers, spiders, AI or Agentic AI) to access, data-mine, or submit content to the Platform, in bulk or otherwise, without Joblio’s express written permission (we conditionally grant permission to crawl the Platform solely as outlined in our robots.txt file). You may not crawl, scrape, extract data from, reproduce, duplicate, copy, sell, exploit, trade or resell any part of the Platform or access the Platform for the development, training, fine-tuning, or improvement of any third-party machine learning

model, artificial intelligence (AI) system, or any related software program, model, algorithm, or generative AI tool;

● Generate or provide User Content that is unlawful, fraudulent, discriminatory, threatening, abusive, defamatory, obscene, harmful, harassing, violent, hateful, irrelevant, unconstructive, or otherwise objectionable; promotes self-harm; contains sexual, ethnic, racial, or other discriminating slurs; contains proprietary information, trade secrets, intellectual property of another person, or confidential information; or contains spam, pyramid schemes, or unsolicited commercial communications;

● Generate or use malware;

● Post official identification numbers, background check information, or other highly confidential data that violates or may violate anyone’s privacy rights;

● Submit job applications or other User Content by automated means, in bulk or otherwise, other than by automated tools that the Platform explicitly offers or that have been otherwise agreed to in writing with Joblio;

● Submit job applications or other User Content (including webforms or links in a resume, Your Profile, or application) that is malicious, fraudulent, or spam;

● Interfere with others’ use of the Platform;

● Modify, adapt, translate, reformat, resell, frame, or reverse engineer any portion of the Platform;

● Remove any copyright, trademark or other proprietary rights notices;

● Transmit or store biometric information or biometric identifiers;

● Promote or encourage illegal activity;

● Promote pyramid schemes, multi-level marketing (MLM) programs, jobs that require payment to start, or any topics we consider detrimental to our users;

● Send unsolicited commercial messages, or any other unlawful communications;

● Send messages to users who have asked not to be contacted;

● Send text messages or make calls for a purpose not related to hiring for or applying to a Job Opportunity;

● Sell personal data; or

● Violate applicable laws.

Joblio reserves the right to use technical measures to detect, investigate, or prevent unauthorized automated access or activity on the Platform. Joblio reserves the right to monitor all activity and

communications on or through the Platform and to not pass on or deliver any message or communication that may be malicious, spam, fraudulent, or unwanted, or for any other violation of these Platform Rules. This includes webforms, links, or attachments of any type, scripts, macros, or any other form of code. By using the Platform, you consent to this monitoring and moderation of your activities and communications. You agree the determination of what constitutes spam, unwanted or objectionable content, or a violation of the Platform Rules is in Joblio’s sole discretion. Bribing a Joblio employee to remove content will result in the company’s removal from the Platform.

The APIs, Documentation, click through rates, performance statistics, advertising rates, revenue share rates and all related information constitute Joblio proprietary and confidential information.

D. 24. Other Services

E-Signature: The Platform may offer e-signature options, which may be powered by a third-party service provider. By using e-signatures on the Platform, you agree that your e-signature is intended to authenticate the document you are signing, and your e-signature will have the same force and effect as a manual signature. Joblio is not a legal record keeper. Your use of e-signatures is at your own risk, and it is your responsibility to ensure that your document is received and to retain your own copies.

Section E — European Union: Digital Services Act (“DSA”) (EU Users Only)

This Section E applies only to Joblio’s provision of the Platform to Users located in the European Union, and does not apply to Users located elsewhere. In the event of any conflict between this Section E and any other part of the Terms, this Section E controls for Users located in the European Union.

E.1 Recommender Systems

Joblio uses recommender systems (as defined in the DSA) to suggest Opportunities to Workers and to determine the relative prominence of Opportunities within those systems. The main parameters Joblio uses are: information you provide to Joblio (such as your Profile and resume); your prior activity on the Platform (for example, previous searches, Opportunities you have viewed or applied to, alerts you have subscribed to, and roles or companies in which you have expressed interest); your search terms and search location; and, if you use Joblio’s AI Job-Search Assistant, your chat prompts and conversation history (the “Main Parameters”). You can influence the suggestions you see at any time by changing your search terms, Profile, and preferences.

Joblio uses the Main Parameters to suggest the Opportunities it considers most relevant to a Worker based on the information available to Joblio. The appearance of an Opportunity in your results or in the AI Job-Search Assistant is not a guarantee that it is suitable for you. Joblio ranks and orders Opportunities in search results based on a combination of the remuneration paid to Joblio by Employers and the Main Parameters.

On the search results page, the most significant of the Main Parameters is your search terms, because Joblio gives greatest weight to search terms in order to surface the Opportunities most relevant to you (that is, those you are most likely to view or apply to). In the AI Job-Search

Assistant, your chat prompts and conversation history are the most significant parameters. For suggestions that are not initiated by specific search terms or prompts, your Profile information, prior activity on the Platform, and search location are the most significant parameters.

For Employer Profile Search, Joblio returns results based on search terms, Opportunity data, the prior activity of Workers on the Platform, and Worker Profile data (for example, current job title and location). The most significant parameter in determining the Workers suggested to an Employer is the search terms. These parameters are used to estimate the likelihood that a Worker will be relevant to, and will respond to, an Employer’s Opportunity.

E.2 Commercial Communications

Commercial communications are prohibited on the Platform under the Terms. If you wish to declare that your content is or contains a commercial communication, you may do so at at the applicable email address listed on Schedule 1. Identifying your content as a commercial communication may result in its removal from the Platform.

E.3 Advertisements under the DSA

All Opportunities on the Platform are advertising in the ordinary sense of that word. Under the DSA, however, information is an “advertisement” only where it is presented by an online platform against remuneration specifically for promoting that information. Because Joblio does not receive monetary remuneration for free Opportunities, free Opportunities are not “advertisements” within the EU under the DSA. Where Joblio receives remuneration specifically for promoting an Opportunity (for example, a Sponsored or Featured Opportunity), Joblio includes prominent markings identifying it as an advertisement.

Employers cannot choose the main parameters Joblio uses to determine the recipients to whom a Sponsored or Featured Opportunity is presented; these Opportunities are presented to Workers based on the Main Parameters described above, and the Ad Transparency Information for each such Opportunity reflects this.

Sponsored and Featured Opportunities include “Ad Transparency Information”, which is generated and accurate as of the time a User clicks on the Opportunity. The “Beneficiary” is the natural or legal person on whose behalf the advertisement is presented, and the “Sponsor” is the natural or legal person who paid for it, where different from the Beneficiary. The Beneficiary and Sponsor are based on information provided to Joblio by Employers. If you are an Employer, you confirm that all information you provide to Joblio is accurate and complete, and you agree to the publication of the employer and company name on the Platform as required by law. Within the EU, Employers must not post an Opportunity using a confidential or generic company name.

E.4 Point of Contact and Statement of Reasons

Joblio has designated a single point of contact for Users and for authorities in relation to the DSA, which can be reached at the applicable email address listed on Schedule 1. Where Joblio restricts, removes, or disables access to your content, or suspends or terminates your account, on the ground that the content is illegal or

E.5 Identifying and Removing Fraudulent Accounts

Joblio uses automated and manual means to identify and remove fraudulent accounts. Joblio applies rules that automatically flag potentially risky accounts for review by its moderators, and also proactively identifies accounts that automated systems may miss. Users can report potentially fraudulent accounts and other User Content, including Opportunities, company content, and messages, for review by trained moderators.

E.6 Moderating User Content

Joblio uses automated and manual means to moderate User Content, including rules that automatically flag content that may not meet the Terms or Joblio’s policies, and proactive review of User Content for compliance. Users can report content they consider problematic at at the applicable email address listed on Schedule 1, and these reports are reviewed by trained moderators.

E.7 Complaints Procedure

If you disagree with a decision by Joblio in response to a report of illegal content you submitted, or with a decision by Joblio to restrict, remove, or disable access to your content, to suspend or terminate a service, or to suspend or terminate your account, you may submit a complaint within six months of being informed of that decision. Your complaint should include your email address, any reference number, and the specific reasons for your complaint, including why you disagree with Joblio’s decision. Where the DSA provides, you may also refer the dispute to a certified out- of-court dispute settlement body.

E.8 Misuse

Joblio may disable an account, restrict a User’s ability to use all or part of the Platform, or take other action where a User misuses the Platform. Misuse includes, without limitation, submitting unfounded reports of illegal content, submitting unfounded complaints, or posting illegal content. Joblio assesses misuse on a case-by-case basis, taking into account the number, frequency, and gravity of the instances. Further terms on moderation of User Content are set out in Section D.5 of the Terms.

Section F — United Kingdom: Online Safety Act (UK Users Only)

This Section F applies only to Joblio’s provision of the Platform to Users located in the United Kingdom, and does not apply to Users located elsewhere. In the event of any conflict between this Section F and any other part of the Terms, this Section F controls for Users located in the United Kingdom.

F.1 Minimising Illegal Content

Joblio uses internal tools, policies, and trained moderators to identify and prevent illegal content on the Platform. Joblio gives particular attention to the priority illegal harms defined under the OSA, including (without limitation) terrorism content, child sexual exploitation and abuse (CSEA) content, and content that constitutes an offence under applicable hate-crime laws.

F.2 Reporting Illegal Content and Complaints

Users can report content they believe to be illegal or contrary to Joblio’s policies. Each item of User Content, such as an Opportunity or a company review, includes an option to report that specific content. Content believed to be illegal under the OSA can be reported at the applicable email address on Schedule 1. Joblio aims to review and, where necessary, action each report within 24 hours.

Joblio’s UK trusted-flagger process allows designated UK authorities or entities to report illegal content through a dedicated channel. Joblio aims to review and respond to reports submitted through that channel within 48 hours.

F.3 Proactive Detection

Joblio uses automated and manual means to detect and moderate User Content, including rules that automatically flag content that may not meet the Terms or Joblio’s policies, and proactive review by trained moderators..

F.4 Complaints

If you are dissatisfied with a moderation or account decision, you may complain using the process described in Section F.2 and Section D.5. Joblio will handle complaints in accordance with the OSA.

Section G — India (India Users Only)

This Section G applies only to Joblio’s provision of the Platform to Users located in India, and does not apply to Users located elsewhere. In the event of any conflict between this Section G and any other part of the Terms, this Section G controls for Users located in India. In India, the Platform is provided by Joblio India Operations Private Limited.

G.1 Compliance with the IT Act and Intermediary Guidelines

Joblio acts as an intermediary under the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (the “IT Rules”). Joblio publishes its Terms, Privacy Policy, and applicable rules, and informs Users not to host, display, upload, publish, transmit, or share content that is prohibited under the IT Rules or the Terms.

G.2 Grievance Officer

In accordance with the IT Rules, Joblio operates a grievance-redressal mechanism for Users in India. Joblio has designated a Grievance Officer function to receive and address grievances regarding the Platform and User Content; the individual within Joblio responsible for that function from time to time acts as the Grievance Officer for the purposes of the IT Rules. You may submit any such grievance to the email address listed on Schedule 1 and please include “INDIA” in the “Subject Heading”. Joblio will acknowledge each grievance within twenty-four (24) hours and will resolve it within fifteen (15) days of receipt, except that content required by applicable law to be removed within a shorter period will be actioned within that period.

G.3 Data Protection

Joblio processes the personal data of Users in India in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023, as described in the Privacy Policy.

Schedule 1

Joblio Contact List

Email Contacts:

• Questions regarding accessibility, please email: techsupport@joblio.co • General Communications, Notice, and Questions, please email: admin@joblio.co • Employer related questions and matters; Employers please email: employers@joblio.co • Worker related questions and matters; Workers please email: workersupport@joblio.co • Arbitration or Legal matters related to these Terms, please email: legal@joblio.co • Indian Users, please email and add “INDIA” to the “Subject”: admin@joblio.co

Mailing Address:

1 Seneca Street, Suite 29-M49 Buffalo, NY 14203